Overview:
Paul Davis Restoration of Cleveland West is a reputable fire damage restoration service located in Strongsville, OH. The company specializes in restoration work, particularly in response to various types of disaster situations, ensuring efficient and reliable service.
Services Provided:
– Fire damage restoration
– Water damage restoration
– Disaster recovery
– Project management
– Efficient cleanup services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (330) 220-2002
Website: http://cleveland-metro-west.pauldavis.com/
Customer Reviews and Sentiment:
Paul Davis Restoration of Cleveland West has received highly positive reviews across multiple platforms:
Google Reviews: 4.7 stars based on 178 reviews.
Positive feedback emphasizes the professionalism, dependability, and efficiency of the service provided. Customers have praised the knowledge and effectiveness of the project managers and crews, with many expressing a willingness to recommend the company.
Examples of positive reviews include:
“Nick Clark was the project manager… BY FAR the best contractor we have ever used!” – Dave
“Fast, effective, dependable. Service you need when disaster strikes.” – denise mathis
“Very quick. Painless. Efficient.” – Dave Ziegler
The complaint mentioned a severe delay in job completion and allegations of fraud, which led to significant dissatisfaction.
Negative Sentiment:
“I honestly feel financially Injured… thirteen months to finish the job.” – susan brown
Review Summary:
Positive Sentiments: High quality of work, fast and efficient service, professional behavior, and strong communication.
Negative Sentiments: Issues with prolonged job completion and serious complaints about project management failures.
Additional Ratings:
BirdEye: 4.7 stars based on 178 reviews, showcasing a consistent trend of customer satisfaction but indicating occasional issues.
Better Business Bureau (BBB): The business has a profile but is not accredited. There has been one complaint in the last three years regarding a project delay and dissatisfaction with services.
Total Lead Smart Rating: 7.5
Conclusion:
Paul Davis Restoration of Cleveland West is highly regarded for its professional and efficient restoration services in Strongsville, OH. While the company enjoys a strong reputation among most customers for its quality work, potential clients should be mindful of the serious complaints regarding project delays and management issues.
Member Since August 2024
Listing Id 228911