AFC Flood and Fire in Spring Valley, California 91978

AFC Flood and Fire

2513 Folex Way, Spring Valley, CA 91978

4.6 (20 reviews)

Overview:
AFC Flood and Fire is a fire damage restoration service located in Spring Valley, CA. The company specializes in providing assistance for fire and water damage incidents, focusing on rapid response and effective remediation.

Services Provided:
– Fire damage restoration
– Water damage restoration
– Emergency response
– Remediation services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (833) 379-4887

Customer Reviews and Sentiment:
AFC Flood and Fire has received mixed reviews, holding a rating of 4.6 stars based on 20 reviews.

Positive feedback emphasizes the professionalism, efficiency, and helpfulness of the crew. Customers found the staff to be knowledgeable and empathetic during stressful situations.

Examples of positive reviews include:
“Highly recommend this company to friends and family.” – Diego Santiago
“Could not possibly be more impressed with this company.” – Chris Rodewald
“Fred was very professional, empathetic to concerns, and very knowledgeable.” – Julia Fagan

On the downside, some reviews express dissatisfaction with pricing and service, noting instances of perceived overcharging and inadequate cleanup.

Examples of negative reviews include:
“Over-priced, false estimate line items.” – Jonathan Guz
“We were overcharged and felt threatened with a mechanic’s lien.” – Alex F

Review Summary:
Positive Sentiments: Professionalism, efficient service, thoroughness, and a supportive team.
Negative Sentiments: Issues concerning pricing and lack of cleanup after service.

Additional Ratings:
Google Reviews: 4.6 stars based on 20 reviews, indicating a solid level of customer satisfaction despite some negative feedback.
Total Lead Smart Rating: 7.5

Conclusion:
AFC Flood and Fire demonstrates a commitment to quality service in fire damage restoration in Spring Valley, CA. While many customers appreciate the prompt and professional service, prospective clients should consider the mixed reviews regarding pricing practices and service follow-up before making a choice.

Member Since August 2024

Listing Id 228492

Contact Info

2513 Folex Way, Spring Valley, CA 91978
(833) 379-4887
Lead Smart Rating :
7.5/10.0

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2513 Folex Way, Spring Valley, CA 91978

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Reviews

John Peterson

2 years ago

This is the company to call!

Jonathan Guz

2 years ago

over-priced, false estimate line items, Came in quick, Made a huge mess, didn’t clean up. Missed a possible secondary leak from same line.. Update, they missed the leak.

Alex F

2 years ago

I hope I won’t need this kind of service ever again. However, if I were, these guy would not be the ones I call. They operate in a way which is reminiscing of extortionists. They were at our house a total of 20 minutes to set up some fans and spray some chemicals from a spray bottle. Then they asked over $1,500. When asked they referred us to an estimate which contained services they didn’t even perform. When I argued the charges they threatened to place a mechanic lean on the property. Also, if you decide to use your homeowners insurance, beware. I quote: ” we charge insurances a lot more for the same service”. Remember, you are stuck with the Insurance after that. They are such slime. They placed a dehumidifier outdoors and charged us $100 a day for it. Were they trying to dry up the neighborhood? Unbelievable.

Eden Pearce

3 years ago

AFC Flood & Fire were very helpful through this process when it comes to water damage and I couldn’t be more thankful. Shout out to the crew member – Robert , Jason, Christian , Cisco & Oscar with AFC

Denise Mains

3 years ago

The crew from afc ( Cisco, Jason, David,Luis & Robert ) were very helpful in guiding me through the flood process. Thank you

diego santiago

3 years ago

Highly recommend this company to friends and family. Guys showed up and on time. Work clean and professional. Big shout out to diego, tony, Jason, Carlos, Tyler, Christian, and Cisco.

Josh Dossett

3 years ago

Thank you for the afc team for helping me out with everything so far. A big shoutout to Diego, Tony, Fred, Robert, Cisco, and the afc team. I Would recommend this company to friends and family. Thank you so much.

Chris Rodewald

3 years ago

Could not possibly be more impressed with this company. They have an amazing team. From the person that answered the phone to the tech that completed the remediation they made a negative situation into a positive experience. Thank you for a job well done!!!

Julia Fagan

3 years ago

I contacted AFC Flood and Fire after noticing water damage on my ceiling. With my husband being gone, I panicked thinking the worst and concerned that I would get screwed over by a random plumber. Fred from AFC came out the next day ( they offered same day appt but I was unavailable) and inspected the areas of concerns. He was very professional, empathetic to concerns, and very knowledgeable. He was very thorough and easy to communicate with. He walked me through his whole process. Luckily, nothing was of major concern and no major repair needed to be done. I will contact them again if any other issues arise as I know I’ll be in good hands.

Robert Chalabee

4 years ago

Very pleased! The team (headed by Fred – Jason , James , Christian , Oscar , Cisco) and Carrie from the office. were all very polite and professional, assisted each other as needed. Very Fast and clean. I look forward to working with you again in different projects ! Price is on point! Thank you all For the great Job