SERVPRO of Oldham/Shelby County in Shelbyville-KY, Kentucky 40065

SERVPRO of Oldham/Shelby County

612 Gordon Ln, Shelbyville, KY 40065

5 (24 reviews)

Overview:
SERVPRO of Oldham/Shelby County, located in Shelbyville, KY, is a premier water damage restoration service dedicated to helping clients recover from flooding, sewage backups, and other water-related disasters. Their team is known for providing timely and professional service to mitigate damage and restore homes while ensuring customer satisfaction.

Services Provided:
– Water damage restoration
– Sewage cleanup
– Remediation services
– Emergency board-up services
– Communication and personal care throughout the restoration process

Hours of Operation:
Monday to Sunday: 24 hours

Contact Information:
Phone: (502) 241-6861
Website: https://www.servpro.com/locations/ky/servpro-of-oldham-shelby-county?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Oldham/Shelby County has received excellent reviews across various platforms:

Google Reviews: 5.0 stars based on 24 reviews.

Positive feedback emphasizes their prompt response, professionalism, and empathy during distressing situations. Customers have praised the team’s efficiency and communication skills.

Examples of positive reviews include:
“Called Servpro after flooding… fast and polite service!” – LEANNE V
“Charlie and Zack were awesome and my company will be sure to use them in the future.” – Kee Rickman
“Charlie is the man! He kept in touch and delivered every day!” – Laura Gowers

No significant negative sentiments were noted, reflecting a strong overall satisfaction with no unresolved complaints.

Review Summary:
Positive Sentiments: Quick response to emergencies, professionalism, great communication, and empathetic service.
Negative Sentiments: None recorded.

Additional Ratings:
BirdEye: 5.0 stars based on 24 reviews, indicating consistently high customer satisfaction.
Better Business Bureau (BBB): Not available in the data provided.
Total Lead Smart Rating: 10.0

Conclusion:
SERVPRO of Oldham/Shelby County is highly regarded for its comprehensive water damage restoration services in Shelbyville, KY. Their strong commitment to customer care and professional service makes them an excellent choice for clients facing water damage emergencies. The absence of negative feedback further solidifies their reputation as a reliable and effective solution.

Member Since August 2024

Listing Id 228148

Contact Info

612 Gordon Ln, Shelbyville, KY 40065
(502) 241-6861
Lead Smart Rating :
10.0/10.0

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Listing location

612 Gordon Ln, Shelbyville, KY 40065

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Reviews

LEANNE V

a week ago

Called Servpro after flooding caused sump pump and sewer backup in our basement. The crew (from Kentucky) showed up quickly and worked with amazing speed to remove carpet and sheetrock from our home. The floors and walls were treated, and the basement air was completely dehumidified. They were polite and professional. We were very grateful for their assistance during a stressful time. Thank you to Larry and his crew!

Kee Rickman

a month ago

Charlie came out to board a broken store front window in the middle of the night after a break in. Due to extensive damage to other windows he was called back out a day later to board the remaining broken windows with Zack for help. They were both so awesome and my company will be sure to use them in the future. Thanks Charlie and Zack for all of your hard work and being so pleasant and friendly. Yall are the best!!!

Gillian

2 months ago

I love Larry!!! He’s the best in the game. Thank you Servpro!

Adam Perronie

6 months ago

Had an amazing experience my house flooded with sewage and Servpro was here as soon as I called them. Such a terrible tragedy at the worst time but Charlie and his crew really stepped up to help me and wife out with the house. Charlie and all the workers were very respectful and very nice and worked hard and were professional. Their work was mind blowing very happy with everything. I definitely recommend.

Tamara Ward

7 months ago

We have a wonderful experience with the Oldham/Shelby county ServPro team! Blake and team were great for remediation and Charlie and his team continued the wonderful service for the repairs! Excellent communication, reliable, and professional. A wonderful experience due to an unfortunate water leak which caused kitchen and basement damage. We had a newborn baby in the home so we needed clean up and repair done correctly and timely. I would recommend the team to everyone! Thank you!

Laura Gowers

7 months ago

Charlie Leppo is the man! He completely set me at ease about the reconstruction of my home, followed through & delivered everyday! He kept in touch with me throughout the whole process and was so informative. I’m grateful for Charlie’s personal/professional care for me and my home………he made all the difference!

Kennedy Phillips

7 months ago

Charlie is a great asset to the team! Good communication and reliable! Thank you

Brittney McClanahan

8 months ago

Hands down the BEST company to help you after an unfortunate event to your home! Larry Carter and his crews are professional, very well mannered and quick to get you back to living your life like it never happened!!

Kelly Dean

8 months ago

Lucas, Jaleel, Eli, Ricardo and Skylar were not only professional but also empathetic which really made a difference in my situation. I have to call out each one by name because we spent a lot of time together all week! They made a very difficult situation completely manageable. I recommend the entire team no matter how big the project is.

Mark Hounshell

11 months ago

Great company to help in your time of need. Very helpful.