SERVPRO of Tulsa Hills, Sapulpa

Overview:
SERVPRO of Tulsa Hills, Sapulpa is a water damage restoration service located in Sapulpa, Oklahoma. The company specializes in addressing water damage, mold issues, and providing reliable restoration services to its community.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency cleanup
– Restoration services
– Customer service and support

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (918) 248-1440
Website: https://www.servpro.com/locations/ok/servpro-of-tulsa-hills-sapulpa?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
Overall, SERVPRO of Tulsa Hills, Sapulpa has a rating of 4.9 stars based on 32 reviews.

Positive feedback highlights the company’s quick response time, professionalism, and excellent customer service. Customers have particularly noted the helpfulness and dedication of their staff, especially Kasey.

Examples of positive reviews include:
“Kasey is an absolute pleasure to work with… her empathy, love of community and passion for service are unmatched!” – Kelli Wood
“They were fast and efficient getting me taken care of. Their customer service is superior.” – Muskogee News
“This company will help you should you have a catastrophic emergency! The employees are wonderful & caring.” – Tina Proctor

However, there is a notable negative review that points out a severe issue:
“They didn’t do the job right! I still have mold in my house! Just terrible!!!” – Alex Ivanov

Review Summary:
Positive Sentiments: High-quality service, quick response, professional staff, caring and empathetic approach.
Negative Sentiments: Issues with job completion and customer service, particularly regarding mold remediation.

Additional Ratings:
Total Lead Smart Rating: 8.0/10

Conclusion:
SERVPRO of Tulsa Hills, Sapulpa is generally viewed as a reliable choice for water damage restoration services, with particular praise for their staff and customer care. However, potential clients should consider the noted negative experience regarding job quality and mold issues when making their decision.