SERVPRO of Central Monroe County in Rochester-NY, New York 14611

SERVPRO of Central Monroe County

460 Buffalo Rd Suite 70, Rochester, NY 14611

4.9 (45 reviews)

Overview:
SERVPRO of Central Monroe County is a water damage restoration service located in Rochester, NY. The company specializes in swift and effective responses to water damage emergencies, providing expert cleaning and restoration for both residential and commercial properties.

Services Provided:
– Water damage restoration
– Emergency response
– Cleaning and drying services
– Daily updates throughout the restoration process

Hours of Operation:
Monday to Saturday 8 AM to 8 PM

Contact Information:
Phone: (585) 270-0165
Website: https://www.servpro.com/locations/ny/servpro-of-central-monroe-county?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Central Monroe County has received excellent reviews across various platforms:

Google Reviews: 4.9 stars based on 45 reviews.

Positive feedback emphasizes the professionalism, rapid response, and high-quality work of the SERVPRO team. Customers appreciate the courteous behavior, efficiency during stressful situations, and the thorough updates provided throughout the restoration process.

Examples of positive reviews include:
“Very professional group…they took care of everything.” – Sheri Kobryn
“I cannot thank SERVPRO enough for the quick response…the entire staff could not have been more pleasant to work with.” – Karen Green
“They did their best to make the process streamlined and informative.” – V Quinones

A minor negative sentiment is reflected in one review that rated 4 stars, voicing a desire for more detailed updates but still appreciating the staff.

Review Summary:
Positive Sentiments: Professionalism, responsive service, teamwork, efficient communication, high-quality restoration.
Negative Sentiments: A call for more detailed updates from one reviewer.

Additional Ratings:
BirdEye: 4.9 stars based on 45 reviews, indicating consistently high customer satisfaction.
Better Business Bureau (BBB): Not mentioned, so no rating available.
Total Lead Smart Rating: 9.5

Conclusion:
SERVPRO of Central Monroe County is highly regarded for its exceptional water damage restoration services in Rochester, NY. With a strong track record of quick responses and professional service, they are a reliable choice for those facing water damage emergencies. Customers can expect attentive service and an overall positive experience, making them a standout option in the industry.

Member Since August 2024

Listing Id 226788

Contact Info

460 Buffalo Rd Suite 70, Rochester, NY 14611
(585) 270-0165
Lead Smart Rating :
9.5/10.0

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Listing location

460 Buffalo Rd Suite 70, Rochester, NY 14611

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Reviews

Timothy Bell

14 hours ago

I found all Servpro employees very professional, courteous, knowledgeable and hard working. Team members Garrett, Andre , Wallace , Gabe and Jordan were all great. I would definitely recommend for any kind of water damage .

Karen Green

4 weeks ago

I cannot thank SERVPRO enough for the quick response they gave over a holiday weekend to assist our school from unexpected water damage. A representative showed up within an hour of our phone call to assess the situation and immediately called in extra help to assist us and to deliver equipment. The entire staff could not have been more pleasant to work with. It would have taken weeks for us to go through all of the items that were damaged and to determine what could be saved and thrown away. We appreciated the daily updates that provided information on the progress being made in the building and the amount of time needed to clean and dry up multiple areas. We are grateful to Myles and his competent team for everything they did to help us during a challenging time.

Sheri Kobryn

4 weeks ago

Very professional group. Our basement flooded. They came in and immediately put us at ease and took care of everything. Shout out to Myles, Andre, Gabe, Tamarcus, Garret and Jordan – they are a dream team!

V Quinones

a month ago

Water damage can be a nightmare. Servpro got to work immediately. They did they’re best to make the process streamlined and informative. I’d like to thank the crew, Andre,Garrett,Tamarcus and Jordan for taking excellent care of us.

Susan Bottone

a month ago

This group was very professional and worked well as a team. If one was done with their room they helped another. I appreciate their hard work and the results. Would recommend them

Julia Hilligus

a month ago

Amazing people to work with. They showed up started rate away and keep us informed the whole time. Any water damage I would encourage you to reach out. We called Myles and he was at our property within an hour. All the staff was amazing, kind and courteous to everyone.

Michael King

2 months ago

All good. Committed and accommodating to finish our job right and timely. Thanks to Andre, Gabe, Garrett, Dirisbel and Myles. Top notch service.

Jennifer McLernon

2 months ago

I loved Jordan and Garrett! They were the best!

Dick and Lori Kennedy

2 months ago

We had some unexpected roadblocks during our build out and ServPro helped us cross the finish line fast and stress free. The best compliment I can give is that after they were complete, it was like they were never there! Any and all issues were cleaned & restored to better condition than was previously there! The entire ServPro team was friendly, hard working and sensitive to our needs and stress levels during a chaotic time. Top notch service and quality of work! “Making it as if it never happened” shout out to the managers Myles, Tom & Wallace. They were very responsive and walked us through every step of the way. So appreciate them and would recommend Servpro for your needs

Andrea Zimmerli

3 months ago

Myles and his team were extremely professional and very respectful of our workplace as they worked diligently to clean up our office. I never thought it would look as good as it does now. I would recommend SERVPRO 100%