Overview:
Evergreen Restoration Inc. is a water damage restoration service based in Puyallup, WA. They provide a range of services focused on restoring properties affected by water damage, including mitigation and repairs. Their operation is characterized by strong customer service and effective communication throughout the restoration process.
Services Provided:
– Water damage restoration
– Mitigation services
– Home repairs and construction
– Damage assessment and estimation
– Insurance claim assistance
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (866) 948-3200
Website: http://www.evergreenrestoration.com/
Customer Reviews and Sentiment:
Evergreen Restoration Inc. has received a mix of reviews, reflecting both customer satisfaction and some significant concerns.
Google Reviews: 4.0 stars based on 37 reviews.
Positive feedback emphasizes their excellent customer service, timely responses, and quality of work. Customers have praised the skilled and courteous staff who communicate clearly throughout the restoration process.
Examples of positive reviews include:
“Great customer service. Fast and reliable service and quotes.” – Jon McKnight
“Evergreen and all sub contractors they use are absolutely top notch!” – Kelly Miller
“I love this company… They have absolutely made this whole thing go smoothly and relatively stress-free.” – Miranda Taylor
However, there are several negative reviews citing poor communication, delayed restoration work, and incomplete jobs leading to dissatisfaction.
Examples of negative reviews include:
“Evergreen was called… Restoration has been very poor and timely.” – Michael Bernstein
“I’m still finding incomplete work… it was the worst experience I’ve ever had.” – Heather C
Review Summary:
Positive Sentiments: Excellent customer service, effective communication, skilled workers, smooth restoration process, and thorough job completion.
Negative Sentiments: Issues with project delays, incomplete work, and poor communication from project managers.
Additional Ratings:
BirdEye: 4.0 stars based on 37 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited; data not available on complaints.
Total Lead Smart Rating: 6.6/10
Conclusion:
Evergreen Restoration Inc. in Puyallup, WA, is noted for its strong customer service and skilled staff in the water damage restoration field. While many clients express satisfaction with the service provided, potential customers should be mindful of the mixed reviews regarding project execution and communication issues.
Member Since August 2024
Listing Id 226187