Rainbow Restoration of Coeur D’Alene in Post Falls, Idaho 83854

Rainbow Restoration of Coeur D’Alene

6188 W Seltice Way Suite 116, Post Falls, ID 83854

4.9 (24 reviews)

Overview:
Rainbow Restoration of Coeur D’Alene, located in Post Falls, ID, specializes in water damage restoration services. The company is known for its quick response times and professional approach to handling emergencies related to water damage.

Services Provided:
Water damage restoration, microbial infestation cleaning, customer support during emergencies, insurance communication assistance.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM.
Closed on Sundays.

Contact Information:
Phone: (208) 508-2500
Website: https://rainbowrestores.com/coeur-dalene?cid=LSTL_RBW000202&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Rainbow Restoration of Coeur D’Alene has received positive feedback from multiple sources:

Google Reviews: 4.9 stars based on 24 reviews.

Positive sentiments highlight the team’s professionalism, responsiveness, and effective communication. Customers frequently mention the calming presence of staff during stressful situations.

Examples of positive reviews include:
“Incredibly helpful team and a pleasure to work with!” – Filipp Kishko
“Highly recommend! Very professional… They were here within a half hour to save the day.” – DeAnna Fowles
“Really helped out my family!! Was able to come on super quick and do an efficient job!!” – Jayme Vinlove

The most significant negative feedback points to occasional issues with communication and follow-up.

Example of negative review:
“Very poor communication and follow up.” – Angela G.

Review Summary:
Positive Sentiments: Excellent customer service, quick response time, professional staff, effective problem resolution, and strong communication in emergencies.
Negative Sentiments: Some complaints regarding communication lapses.

Additional Ratings:
Total Lead Smart Rating: 8.5/10

Conclusion:
Rainbow Restoration of Coeur D’Alene is a highly rated choice for water damage restoration services in Post Falls, ID. Customers consistently report satisfaction with the team’s professionalism and quick response. However, potential clients should be mindful of the noted communication issues.

Member Since August 2024

Listing Id 226060

Contact Info

6188 W Seltice Way Suite 116, Post Falls, ID 83854
(208) 508-2500
Lead Smart Rating :
8.5/10.0

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Listing location

6188 W Seltice Way Suite 116, Post Falls, ID 83854

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Reviews

Filipp Kishko

2 months ago

Incredibly helpful team and a pleasure to work with!

Sean Lee

9 months ago

I had a microbial infestation occur at my home for the first time I’m in my life and like most people, I was scared to death and almost having a panic attack thinking about what would be needed to have it removed – until I met Emmanuel from Rainbow Restoration. Being the first selection I saw on Google, I wasn’t sure if R.R. was going to give me the urgent response I felt was worthy of the crisis unfolding in my walls but within minutes Emmanuel had me laughing and feeling much more at ease about what was to come. Not only did I receive a comforting and easy to understand explanation of what the Restoration process would entail, but I was reassured that I was a priority to Emmanuel and that my home would be taken care. Every step of the way of the process has been nerve wracking and scary but I’ve always known R.R. had my back through it all. Countless calls and visits were made by Emmanuel personally to guarantee that the Restoration not only went smoothly in order to remove it but also that my family and our needs would still remain a priority. I would hire Emmanuel for any job I needed done and would trust him completely when he says he’s going to get something done.

Andrea J. Bell

3 years ago

Great customer service. Thank you

DeAnna Fowles

3 years ago

Highly recommend! Very professional, & informative. We had a pipe burst & of course I was in a panic. They were here within a half hour to save the day. I had no idea what to do & they came in & got everything started. The process was so easy. They communicated with my insurnace for me & took a huge weight off my shoulders. All three of the employees we had out were outstanding. Can’t say enough good things about this company.

Jayme Vinlove

3 years ago

Really helped out my family!! Was able to come on super quick and do an efficient job!! Highly recommed

Angela G.

4 years ago

Very poor communication and follow up

Marion Benner

4 years ago

Did a great jod!

Eugen Antim

4 years ago

Rainbow International did a great job at disinfecting and cleaning my car. Wonderful crew, nice and very respectful workers. Would definitely recommend them and use them again for any service they provide.

Amy Talbott

4 years ago

Viviana and her crew were wonderful and very hardworking. We had a huge water issue and therefore they had a huge job to do but were very pleasant and helpful. I would not hesitate to recommend and/or use them again

Crystal Ungureanu

4 years ago

Great service and very respectful We had a 150 gallon fish tank burst at 3am and they’re project manager Yan came out with a team and helped get the situation under control. He made a very stressful situation a little less stressful. Would highly recommend this company.