Burke’s Restoration in Post Falls, Idaho 83854

Burke’s Restoration

3880 W Riverbend Ave, Post Falls, ID 83854

4.3 (105 reviews)

Overview:
Burke’s Restoration is a water damage restoration service located in Post Falls, ID. They specialize in responding to water damage incidents, offering efficient cleanup and repair services to restore homes affected by leaks or flooding.

Services Provided:
– Water damage restoration
– Cleanup services
– Plumbing leak restoration
– Insurance claim assistance
– Reconstruction services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (208) 858-4342
Website: https://www.burkesrestorationservices.com/

Customer Reviews and Sentiment:
Burke’s Restoration has a 4.3-star rating based on 105 reviews on Google.

Positive feedback highlights the company’s professionalism, quick response to emergencies, and effective communication. Customers have praised their team’s kindness and thoroughness in addressing water damage issues.

Examples of positive reviews include:
“Burke’s Restoration was outstanding with the water leak in our basement!” – Mike Crabtree
“They had us dried out and the problem fixed in no time!” – Aldrich Hoffmeister
“Burke’s has been so professional and easy to work with through everything.” – Jane Austen – Fan

Negative feedback points to dissatisfaction regarding job abandonment and mishandling of personal items.

Examples of negative reviews include:
“They messed up our house and items.” – Guy
“They abandoned the job as soon as insurance paid them.” – Gregory Smith

Review Summary:
Positive Sentiments: Professionalism, quick response, effective communication, thorough cleanup, helpful with insurance claims.
Negative Sentiments: Job abandonment, mishandling of items, unresolved communication issues after payment.

Additional Ratings:
BirdEye: 4.3 stars based on 105 reviews, confirming overall customer satisfaction with some notable issues.
Better Business Bureau (BBB): The business has a profile but is not accredited; no specific rating available.
Total Lead Smart Rating: 7.0

Conclusion:
Burke’s Restoration stands out as a competent choice for water damage restoration in Post Falls, ID, noted for their effective service and professional staff. However, potential customers should be aware of the mixed reviews, particularly regarding a few negative experiences related to job abandonment and mishandling of personal property.

Member Since August 2024

Listing Id 226046

Contact Info

3880 W Riverbend Ave, Post Falls, ID 83854
(208) 858-4342
Lead Smart Rating :
7.0/10.0

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Listing location

3880 W Riverbend Ave, Post Falls, ID 83854

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Reviews

Mike Crabtree

a month ago

Burke’s Restoration was outstanding with the water leak in our basement! They did a tremendous job with the entire cleanup! The staff was professional and kind! Burke’s is A Class Act!!!

Aldrich Hoffmeister

4 months ago

Thanks Burke’s! We had a water leak when an elbow on a pipe broke in the wall. Rhett and the Burke’s team knew just what to do. They had us dried out and the problem fixed in no time! We had containment in the entry of our house as well as the garage. They also had to cut into the wall to get the leak fixed. Great job guys, and during the holidays. We really appreciate your fast and great service.

Jane Austen - Fan

4 months ago

The cold snap was a troublemaker this year. My poor house! Burke’s is on top of everything, making sure we are taken care of. Rhett explained the step by step process and takes all my calls when I have questions. The Burke’s team has been so professional and easy to work with through everything. I would have been lost without them.

Alexis Melendreras

4 months ago

For any plumbing issues I always call Tawny right away. Their business is quick and efficient! Thank you Burke’s!

Guy

4 months ago

If you can use anyone else I would. They messed up our house and items. Cost us a ton of money and even ended up threatening my family and taking items that weren’t there’s. If there was a way to give them zero stars I would.

Judy Giordanetto

6 months ago

Had a leak in my garage and was worried the attic was full of water!! Called Burke’s and they were there in less than an hour!! Everything turned out okay …they were very kind and professional. Will always recommend them, or call them if ever needed again!

Gregory Smith

6 months ago

Terrible. They abandoned the job as soon as insurance paid them. Its been a month and i am pissing outside. Update: after this review they phoned me 2X saying they were going to “make it right”. Haven’t heard back. Crickets.

Frank Garcia

7 months ago

We had a water main leak in our laundry room which caused some water damage in our home. Once the plumbing was fixed, Burke’s performed the water mitigation and reconstruction and we couldn’t be happier with the service. Both Gabriel and Dan were very professional and kept us in the loop on the progress of the project. Thanks again for the great customer service and being prompt with the project so we could have our home back. Happy Holidays! Frank Post Falls

Marilyn Tobler

7 months ago

Water damage? This is the company for you! They come dry it out, work with insurance and repair! Kind, understanding and explain every thing! Thank you Jagar, Elizabeth and Steve E!!!!! Our 4th time in 20 years using kleins-dki-burkes!

Kayla Marich

9 months ago

My experience with Burkes was excellent. I had water damage and filed a claim with my insurance and they were all very helpful and answered all of my questions. Jose and his team with mitigation were amazing and Steve Eddy my project manager who helped organize and schedule the repairs on my home. I would highly recommend this company.