Paul Davis Restoration of Greater Philadelphia Suburbs in Phoenixville, Pennsylvania 19460

Paul Davis Restoration of Greater Philadelphia Suburbs

150 Green Tree Rd, Phoenixville, PA 19460

4.6 (93 reviews)

Overview:
Paul Davis Restoration of Greater Philadelphia Suburbs is a water damage restoration service located in Phoenixville, PA. The company specializes in providing efficient and effective restoration solutions for water damage, ensuring customer satisfaction through their professional services.

Services Provided:
– Water damage restoration
– Asbestos removal
– Home repairs
– Efficient and responsive customer service
– Clean-up services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (610) 328-5901
Website: https://greater-philadelphia-suburbs.pauldavis.com/

Customer Reviews and Sentiment:
Paul Davis Restoration has a positive reputation with a solid rating of 4.6 stars from 93 reviews on various platforms.

Positive feedback highlights effective communication, quality workmanship, professionalism, and responsive customer service. Customers have praised the team’s thoroughness and efficiency in handling restoration projects.

Examples of positive reviews include:
“Ruben was great, always answered the phone and took care at our house.” – Scott Kupper
“Matthew was very professional and knowledgeable… he also cleaned up afterwards.” – Annette Quattlebaum
“Quality workmanship, courteous crew and great follow-up.” – John F

However, there are some negative sentiments regarding delayed responses and unsatisfactory handling of specific issues, particularly in one instance where a customer felt neglected due to communication problems and damage occurring during the job.

Review Summary:
Positive Sentiments: Efficient service, responsive and professional staff, quality work, prompt communication, thorough clean-up.
Negative Sentiments: Communication issues regarding project delays, dissatisfaction with handling specific job-related incidents.

Additional Ratings:
BirdEye: 4.6 stars based on 93 reviews, maintaining a similar trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.8

Conclusion:
Paul Davis Restoration of Greater Philadelphia Suburbs is a reliable choice for water damage restoration in Phoenixville, PA, known for its quality service, professional staff, and effective problem-solving abilities. However, potential customers should be mindful of some communication issues and ensure clear expectations to avoid any frustration during the restoration process.

Member Since August 2024

Listing Id 225585

Contact Info

150 Green Tree Rd, Phoenixville, PA 19460
(610) 328-5901
Lead Smart Rating :
7.8/10.0

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Listing location

150 Green Tree Rd, Phoenixville, PA 19460

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Reviews

Scott Kupper

5 days ago

Ruben was great, always answered the phone and took care at our house

Annette Quattlebaum

a week ago

I got the pleasure of working with Matthew who was very professional and knowledgeable he explained every step and followed up in a timely manner. He also cleaned up afterwards and was friendly.

Cecilia Weller

a week ago

I am very pleased with the services provided by Cheryl McDonough and Ruben Martinez. .Both were very pleasant and good at their jobs. They returned phone calls and answered any questions we had. The work was completed very fast and any questions or complaints were handled fast. There was only one small drawback and that was the workers my husband and I had trouble communicating with them because we do not speak Spanish . Other than that we are very pleased and happy to show off our porch Thank You Steven and Cecilia Weller

John F

4 weeks ago

Quality workmanship, courteous crew and great follow-up. I would recommend them to anyone. I plan on using them for a future project soon.

Emilie Parker

a month ago

From beginning to end, everyone on the team was fabulous. Kind, sympathetic, efficient, responsive. They took their time answering all my questions. I am a first time homeowner so this whole situation was super stressful. Steve and Curt made things so much easier.

Jose Silva

a month ago

Fantastic team of contractors got my house repaired in little time. Highly recommend.

Lakeisha Fields

2 months ago

I LOVE PDR!! I was lucky enough to get the same team of Mike, Steve and newcomer Shawn. Consistent, efficient, and prompt communication are still part of the excellent service I received. The quality of service starts at the top with Mike, but i dealt mkstly with Steve this time and cant say enough how pleased I am with the qulity and efficiency of their work. I appreciate that they respected my property from beginning to end. These little things are important. Top notch service! Thank you, gentleman.

Kendra Mccrae-Kane

2 months ago

Paul Davis was recommended by Allstate Insurance Co and they have been horrible! No one has been out to the property since asbestos beneath the flooring was discovered 9 days ago. In addition, one of the workers put his hand through our kitchen window and now there is plywood covering that window, dry blood on the kitchen floor and a hazmat covering over the kitchen opening. We have been left to feel like refugees in our own home while the company has moved on to the next customer!

carol scott

3 months ago

Always clean up after there repairs and on time ..no problem

celestine martin

3 months ago

Great work and fast. Thanks to Mike and Steve. They answered all my questions and gave me good advice. I will be calling in the future if needed.