SERVPRO of Pennypack/Bustleton in Philadelphia, Pennsylvania 19114

SERVPRO of Pennypack/Bustleton

9800 Ashton Rd, Philadelphia, PA 19114

4.3 (23 reviews)

Overview:
SERVPRO of Pennypack/Bustleton is a water damage restoration service located in Philadelphia, PA. They specialize in responding to emergency water damage situations, providing thorough clean-up, and restoration services to residential and commercial properties.

Services Provided:
– Water damage restoration
– Mold remediation
– Deep cleaning
– Emergency response

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM

Contact Information:
Phone: (215) 671-7777
Website: https://www.servpro.com/locations/pa/servpro-of-pennypack-bustleton?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Pennypack/Bustleton has received positive reviews across various platforms:
Google Reviews: 4.3 stars based on 23 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and thoroughness in dealing with water damage incidents. Customers have appreciated the quality of work and the calming reassurance provided during stressful situations.

Examples of positive reviews include:
“Fantastic and splendid! They schedule soon, always come on time, and deep clean every inch of the house so well…” – John Glaize
“All without exception are professional, efficient, prompt and impressively considerate. Highly recommended.” – Patris Talianis
“Servpro helped us immediately after we had a plumbing disaster in our basement…” – Jenny Heitler-Klevans

However, there is a noted complaint regarding their policy of requiring a deposit for estimates, which has led to dissatisfaction for at least one customer.

Review Summary:
Positive Sentiments: High responsiveness, thorough cleaning, professional service, efficient work, and the ability to handle emergencies effectively.
Negative Sentiments: Issues with the upfront deposit requirement for estimates.

Additional Ratings:
BirdEye: 4.3 stars based on 23 reviews, showcasing consistent customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
SERVPRO of Pennypack/Bustleton is a reliable choice for water damage restoration services in Philadelphia, praised for their professional and thorough approach. However, potential customers should consider the complaint about their upfront deposit policy before engaging the service.

Member Since August 2024

Listing Id 225461

Contact Info

9800 Ashton Rd, Philadelphia, PA 19114
(215) 671-7777
Lead Smart Rating :
8.2/10.0

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Listing location

9800 Ashton Rd, Philadelphia, PA 19114

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Reviews

John Glaize

a month ago

Fantastic and splendid! They schedule soon, always come on time, and deep clean every inch of the house so well and thorough. You’ll be satisfied in every way with this company.

Patris Talianis

8 months ago

Over a period of weeks following a flooding that destroyed walls, carpet and tile, the team from Servpro that was engaged by our insurer , headed by Steve, our point of contact, Casey, and Reuben, Xavier, Mike and Diondre have been a pleasure to work with. (As I’m pretty sure I’m omitting someone’s name I apologize in advance.) All without exception are professional, efficient, prompt and impressively considerate. Highly recommended.

Brian

8 months ago

Water damage coming through ceiling. Brian was very professional and did a great job and even followed up to make sure everything went well.

Anna Colombo

10 months ago

We had a pipe leak in my finished basement that effected a couple of rooms. The Servpro team were so responsive and came out very quickly and was able to save my walls and flooring by drying everything. This saved us from dealing with a huge mess and disaster. The team that came out were very friendly and explained their whole process before they started, making my wife and I very comfortable. I highly recommend these guys and would definitely call them if needed.

Linda Martin

a year ago

Did a great job for me

Jenny Heitler-Klevans

a year ago

Servpro helped us immediately after we had a plumbing disaster in our basement. They came quickly, reassured us that they could clean up the mess, and thoroughly cleaned and dried everything. It was so reassuring to have professionals who knew what they were doing and seemed capable, competent and reliable. I highly recommend them!

kary leddy

a year ago

ERIC answered on XMAS day and was highly supportive!

Kara Guerra

2 years ago

We bought a new house not knowing to look for water stains and hidden mold. When we noticed mold growth in one of our kitchen cabinets we called Servpro immediately. The office staff was super helpful in explaining what the process was and the crew was very professional!

Nancy McDermott

4 years ago

I had a great experience with Servpro of Pennypack/Bustleton. The crew was at my home quickly and they were efficient and caring. They helped me through a very trying event. I would certainly recommend them to family and friends .

Vicki Lee

4 years ago

They wanted a deposit before giving me an estimate. No one else I called asked for money up front. So of course, I’ll be going elsewhere with my business.