4 Star Restoration in Oklahoma City, Oklahoma 73106

4 Star Restoration

512 N Douglas Ave, Oklahoma City, OK 73106

4 (4 reviews)

Overview:
4 Star Restoration is a water damage restoration service located in Oklahoma City, OK. The company specializes in addressing water-related damages, mold remediation, and assisting with insurance claims.

Services Provided:
Water damage restoration, mold remediation, insurance claim assistance, emergency service.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (405) 362-1248
Website: https://4starrestore.com/

Customer Reviews and Sentiment:
4 Star Restoration has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback appreciates the company’s professionalism, responsiveness in emergencies, and effective communication. Customers mentioned the owner’s hands-on approach and the helpfulness of staff during stressful situations.

Examples of positive reviews include:
“I called 4 Star Restoration after a leak flooded about 3/4 of my house… I would highly recommend 4 Star Restoration.” – Erin Schier
“They came out first thing the next morning… I was glad to have chosen a privately owned business…” – Wendy C

However, a significant complaint highlights a lack of communication and delays in providing bids, leading to dissatisfaction.
“I have to give no stars… I followed up several times and never got a response…” – Dianna Harding

Review Summary:
Positive Sentiments: Professionalism, effective communication, quick response time, trustworthiness, and good customer interaction.
Negative Sentiments: Poor communication regarding bids, delays in service, and lack of attention to smaller jobs.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, reflecting a trend of mixed feedback.
Better Business Bureau (BBB): No profile found.

Total Lead Smart Rating: 5.3

Conclusion:
4 Star Restoration appears to be a helpful option for water damage restoration in Oklahoma City, especially noted for their quick response and trustworthiness. However, potential customers should consider the mixed reviews, particularly regarding communication and follow-up, before making a decision.

Member Since August 2024

Listing Id 224467

Contact Info

512 N Douglas Ave, Oklahoma City, OK 73106
(405) 362-1248
Lead Smart Rating :
5.3/10.0

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Listing location

512 N Douglas Ave, Oklahoma City, OK 73106

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Reviews

Dianna Harding

5 years ago

I have to give no stars. They came out in May and took photos and said they would get me bid. It was 40-60 sq feet at that time. I followed up several times and never got a response – and no bid. I had someone that works for me go under the house only to discover the mold has now covered the entire structure, so from 60′ to 800′ feet. The same day 4-Star called and said I was about 6 in line to get a bid!!! If they are too busy for small jobs then they should say that. 30 days later and still no bid.

Erin Schier

5 years ago

I called 4 Star Restoration after a leak flooded about 3/4 of my house. They came out and looked at what needed to be repaired and met the insurance adjuster with me. As a single mom and homeowner, I enjoyed working with Martin and Kyle because they were easy to talk to and communicate with. This is a very trustworthy company and their subs that work for them do a great job. I hope I never need them again (due to a flood, etc) but I will use them again if needed. I would highly recommend 4 Star Restoration.

Wendy C

6 years ago

Would recommend to our friends and family! We called 4 Star Restoration on a Sunday night just as soon as we discovered a water leak and mold in our home. They came out first thing the next morning and took great care of our home and family and worked closely with our insurance company to make things easier on us. We were glad to have chosen a privately owned business where the owner serviced our home. He had a vested interest in a successful outcome.