Rainbow International of Norfolk

Shala Anderson

a month ago

Don’t waste your time if you want professionals and good customer service, experienced technicians don’t look at rainbow ! Project managers are a joke and no one is accountable for not competing work done . Took months to repair and several complaints , phone calls several Project managers assigned nothing nice to say about this company except Nick was great he was a one man show. They even had myself Tell a contractor he was fired and collect his things . Wasters time off when no one would show up for scheduled work oh and the floor job was a joke still Not fixed though they got paid by insurance

Alyssa Marotta

2 months ago

Johnny called ahead to confirm his arrival time and swiftly set up the humidifiers to prevent further damage. The team delivered great service. Highly recommended!

Amy Calhoun

2 months ago

Johnny and Johnnie are the best! Mark too! Great customer service and heart… very thankful for their help taking care of our home!

JR Giles

2 months ago

The Johnny duo came out and did a great job trying to get the house and garage back together after water damage. Found some other things, communicated better and more thoroughly than the insurance company. And since Allstate wanted to deny the claim, all the contractors giving me quotes to put it back also complimented how well they took it down to be an easier fix versus other restoration places. Thanks fellas!

Crystal Morgan

2 months ago

I’d like to share my experience with this company and specifically shout-out the team members Johnny & Johnny!!! Wow! Where do I start? My entire downstairs home was flooded via toilet, due to a non-city pipe issue in my yard. Rainbow responded quickly and sent THE BEST team out to begin mitigation on my damaged flooring. The professionalism in communication, awareness, and knowledge between the two guys made me feel at ease during this disastrous event. The demo techniques, equipment, and treatment used quickly resolved odor and mold/bacteria left from the water damage, easing my worries that my home was in good hands. I highly recommend this company to anyone who is experiencing an unfortunate and unexpected event in their home that requires immediate assistance. Thank you Johnny and Johnny for the top tier service, kindness and care you provided!! God bless

William “The Realtor” Bunton

3 months ago

It has been 3 months and counting since I hired this company to repair my bathroom. I have had an extremely disappointing experience with Rainbow Company. The first issue was their blatant dishonesty. They provided empty promises week after week and tried to shift blame on client. When I confronted them about this, they were dismissive and tried to blame material selection for the continued delays. Their communication was abysmal. Emails went unanswered, and phone calls were either ignored or met with vague promises that were never fulfilled. Rainbow Company’s lack of honesty and communication skills made my interaction with them frustrating and unproductive. I would strongly advise against doing business with them unless you enjoy wasting time and money on unreliable products and services.

Big Daddy Taco Truck

3 months ago

I had Johnny and Johnnie come out for some water damage. These guys came in and finished all the demo in a day and cleaned up their work areas like true professionals! Quickly and neatly before I knew it, they had drying equipment inside drying out the spaces! I had to be at work all day and have three animals. They took care to make sure my critters were taken care of and were extremely respectful and treated my home as if it was theirs! Super Awesome work guys thanks for all your help and incite during this unfortunate situation! 10/10 highly recommended.

Helen Harris

3 months ago

Had 2 nice young respectful gentlemen Johnny and Johnnie come respond to a water emergency I had where my roof was leaking. They tarped up my roof and got right to treating the water damage. They kept the work area nice and neat I was very pleased with their workmanship and professionalism. 10/10

I. Krikava

5 months ago

We had Johnny and Johnnie out to check on a leak in the roof. Johnny was very friendly and professional. They were able to evaluate the leak and dry out the ceiling quickly. Thanks for the good work

Laura De Bruin

5 months ago

We had what we thought was a minor leak behind our refrigerator that turned out to to cause much more damage than we initially thought. Jonny and Jonnie came out and crushed water remediation, mold treatment, and tear out of our entire kitchen from the waist down. They are so professional and easy to work with. We are incredibly thankful that they work so quickly and efficiently. They made a stressful set of circumstances a breeze. Highly recommend them!