Right Stop Restoration

D J

5 months ago

This company will quickly come in and do the emergency work needed to tear your house up. When it comes to actually getting the job done and getting your repair work completed, GOOD LUCK! We had rightstop technicians no show multiple times. When we tried contacting the office, nobody answers or returns voicemails for hours. When you get ahold of management to see why you are dealing with no shows, Bobby, aka the president will strike an attitude with you and get extremely defensive. I was told that a deductible payment would need to be ready with less than 12 hours notice or Right stop would not continue work because I hurt Bobby’s feelings. I scrambled with the short notice to get this payment ready for when the techs were supposed to show up to finish the job the next day, but despite Bobby’s threats about the payment right stop decided to no show ONCE AGAIN. Right stop never finished the work they started on my house. They tore my master bathroom to pieces and then never came back. Thankfully State Farm paid to have real professionals come and finish the mess that Bobby and rightstop started. 0 out of 5 experience. AVOID AT ALL COSTS

Neiry Choi

a year ago

They are definitely NOT the Right Stop for your home restoration needs. My home had severe water damage and I contacted Right Stop to help. At first they seemed good. Blake was very attentive and was very efficient with working with my insurance and getting me the best value possible. For this reason, I thought that they would be a great company to work with so I signed the contract and paid a $1,000 deposit. Now here is where the trouble begins…my agreed upon start date was March 27th (I signed on March 13 and agreed to wait the 2 weeks for them as I had a good experience with Blake). Bobby (the owner) scheduled to do a walk through on March 23rd and he no showed. No text or anything to let me know. March 27 came and went and no one showed up or contacted me. I had to call/email them constantly but they would not give me a straight answer on when they will begin. Two weeks past my proposed start date and my emails asking about it are being ignored. My family and I have been bouncing from hotel to hotel since our house is in ruin and not a safe environment. This has been a nightmare since we have a 9 month old infant and a dog. We do not have the luxury to wait around for them and be kept in the dark. And if this wasn’t bad enough they still have not returned my deposit! And of course, no response from Bobby about my payment! Stay away from Right Stop! They are a terrible company to work with.

Dorene lu (Dorene64)

2 years ago

I called them for an appointment to come and look at my water damage she made a app for Mondays .said she’d call me back on Friday to confirm never heard from her on Monday they never showed up for their appointment I called her again she said she was going to call me the next day to schedule another appointment still have not heard from her so I called service master they are professional they are responsive they came out the same day they got my business

Kameron Solorzano

5 years ago

Very nice people helpful in every way possible

Tom Matrone

6 years ago

I Know i’m just a vendor to this company but have to say, I and my team always enjoy deliveries of containers to Bobby Webb’s (RightStop Restoration) Job site’s this company is never late paying their sub’s,,, Thanks for being a great company and leader…