SERVPRO of Midtown Memphis in Memphis-TN, Tennessee 38112

SERVPRO of Midtown Memphis

2766 Broad Ave, Memphis, TN 38112

4.8 (23 reviews)

Overview:
SERVPRO of Midtown Memphis is a water damage restoration service located in Memphis, TN. The company specializes in restoring properties affected by water damage, as well as offering cleaning services to both residential and commercial clients.

Services Provided:
– Water damage restoration
– Water damage reconstruction
– Cleaning services
– Professional assessments and evaluations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (901) 454-4975
Website: https://www.servpro.com/locations/tn/servpro-of-midtown-memphis?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
Google Reviews: 4.8 stars based on 23 reviews.

Positive feedback highlights the team’s professionalism, responsiveness, quality of service, and thorough communication throughout projects. Customers have expressed high satisfaction with the restoration work and the care shown by the staff.

Examples of positive reviews include:
“Absolutely amazing job in removing all the ruined junk.” – M S
“They are responsive and accessible… we are really satisfied.” – Iratishe Reuben
“I recommend ServPro of Midtown for any restoration work – can’t say enough good things!” – Kelly Blount

One negative review mentioned communication issues during a busy period, leading to a delay in follow-up while the company was handling multiple requests.

Review Summary:
Positive Sentiments: Professionalism, responsiveness, high-quality restoration work, thorough communication, and customer care.
Negative Sentiments: Occasional communication delays during peak demand periods.

Additional Ratings:
BirdEye: 4.8 stars based on 23 reviews, consistent with the positive feedback trends observed.
Total Lead Smart Rating: 8.5/10.

Conclusion:
SERVPRO of Midtown Memphis stands out as a reliable choice for water damage restoration services in Memphis, TN. With high ratings reflecting customer satisfaction and a commitment to quality service, potential clients can feel confident in their ability to address water damage effectively. However, some clients should be aware of potential delays in communication during busy periods.

Member Since August 2024

Listing Id 222521

Contact Info

2766 Broad Ave, Memphis, TN 38112
(901) 454-4975
Lead Smart Rating :
8.5/10.0

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2766 Broad Ave, Memphis, TN 38112

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Reviews

Paula Mathis

a year ago

Very nice on the phone, but they were slammed with business from a weather related event and never got back with me. But, Neither did anyone else.

M S

2 years ago

I don’t live in Memphis and know barely anyone in this area, but am here indefinitely to help care for my father in his last days. The basement in dad’s old house flooded with 6 feet of sewer water. Once that was gone, there was a lot left to clean out. Allen and his team did an absolutely amazing job in removing all the ruined junk. They’re friendly, professional, extremely competent, and Allen made sure to get the job done in one day so we could continue to provide dad with home health care. It’s been a challenging time for my family, but Allen and his team took a huge burden off our shoulders.

Iratishe Reuben

2 years ago

I love their services. They are responsive and accessible. We contracted them for water damage reconstruction and in no time we had new floors, and new paint. We are really satisfied with their services and recommend them always.

George Johnson

3 years ago

I just met with Serve Pro to evaluate and give me a ballpark price for drying out after a water heater busted in the attic. They checked everything out and told me that everything looked o k and that they didn’t really need to do anything. I couldn’t believe there are still companies that will tell you the truth about the situation but they did.

Marco Kee

3 years ago

Great Place!

Charita Harris

4 years ago

Servpro was very professional. They explained everything to us and what needed to be done in order for them to clean our store properly. I would recommend them to anyone who needs cleaning services

Shenanigans Planet

4 years ago

Ketha daring , was very pleasant and got the job done!! Nice Job!!!

Kelly Blount

4 years ago

Our water heater flooded part of our home while we were out of town. Jeff and Allen were on site early on a Monday, and had the restoration work in progress by Tuesday. Throughout the project, they were in frequent contact, checked in on the progress in person almost every day, and were always quick with replies by phone or text – even on weekends! Every crew member who came to our home was friendly and worked hard. I recommend ServPro of Midtown for any restoration work – can’t say enough good things about these guys!

4 years ago

great job

Suds Laundry

4 years ago

This weekend we had the honor of helping Jeff and his crew restore a family’s clothing which had been damaged by fire/water. I was impressed by their professionalism and their desire to truly serve their customer in not only restoring their clothes to pre-damaged state, but also with helping to advise them through the insurance process. I could tell that they all truly cared about their customers. Highly recommend.