Universal Water Damage Restoration

Overview:
Universal Water Damage Restoration is a water damage restoration service located in Marlborough, MA. They specialize in addressing various water damage issues for residential and commercial clients.

Services Provided:
Water damage restoration, emergency response, professional service, prompt service.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (508) 338-9085

Customer Reviews and Sentiment:
Universal Water Damage Restoration has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 13 reviews.

Positive feedback includes statements praising the promptness and professionalism of their service:
“Prompt and professional service” – Aly Perez
“The best. the best” – Jorge Humberto Gonzalez

However, there are significant complaints, particularly concerning service failures and alleged damages caused by the company:
“Belfor did over $3,000 damage to my car” – Victor Morse
“Absolute trash, you ran my mom’s money down!” – Naiyah Williams

Review Summary:
Positive Sentiments: Prompt service, professional behavior.
Negative Sentiments: Serious complaints about damage and service failures, poor experiences noted.

Additional Ratings:
Total Lead Smart Rating: 4.0

Conclusion:
Universal Water Damage Restoration seems to provide prompt and professional water damage restoration services in Marlborough, MA. However, potential customers should be aware of the significant negative feedback regarding service failures and damages before making a decision.