SERVPRO of Southwest Lubbock in Lubbock, Texas 79407

SERVPRO of Southwest Lubbock

7477 County Rd 7000, Lubbock, TX 79407

4.6 (52 reviews)

Overview:
SERVPRO of Southwest Lubbock is a water damage restoration service based in Lubbock, TX. This locally owned company specializes in restoring homes affected by water damage, offering prompt and thorough services to ensure customer satisfaction.

Services Provided:
– Water damage restoration
– Flood damage restoration
– Carpet cleaning
– Air duct cleaning

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (806) 780-6311
Website: https://www.servpro.com/locations/tx/servpro-of-southwest-lubbock?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Southwest Lubbock has garnered positive reviews across multiple platforms, with a Google rating of 4.6 based on 52 reviews.

Positive feedback praises their quick response time, professionalism, and quality of service. Customers have highlighted the friendly and attentive nature of the staff, often mentioning their commitment to going above and beyond.

Examples of positive reviews include:
“We had a terrible flood in our house. They have been great to work with answered all of our questions and done a great job.” – James Higgins
“The staff is outstanding, courteous, knowledgeable, and hard-working!” – Rachel Wallin
“Exceptional service! Quick response, thorough restoration, and a team that truly cares.” – Caitlin Young

Review Summary:
Positive Sentiments: Quick response time, thorough and effective cleaning services, friendly and professional staff, commitment to customer satisfaction.
Negative Sentiments: None evident in the reviewed data.

Additional Ratings:
BirdEye: 4.6 stars based on 52 reviews, reflecting a consistent trend of high customer satisfaction.
Total Lead Smart Rating: 9.0

Conclusion:
SERVPRO of Southwest Lubbock stands out as a reliable choice for water damage restoration services in Lubbock, TX. With consistently positive reviews highlighting their promptness and professionalism, this company appears to excel in customer service and quality of work.

Member Since August 2024

Listing Id 221957

Contact Info

7477 County Rd 7000, Lubbock, TX 79407
(806) 780-6311
Lead Smart Rating :
9.0/10.0

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Listing location

7477 County Rd 7000, Lubbock, TX 79407

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Reviews

James Higgins

a week ago

We had a terrible flood in our house. Allstate said to call Servpro. They were out to our house in 30 minutes. They have been great to work with answered all of our questions and done a great job putting our house back together. We are very pleased with them.

Armando Marin

a week ago

My name is Armando Marin Jr on the 7th of July 2024 it rained so bad that it got flooded , my stepdaughter’s vehicle was stranded across the street from Service Pro. I asked my stepdaughter to leave a note with my number in the morning. Needless to say I received a call from the owner of the house who was belligerent however, I understand his frustration. I respect the property so I had to rush immediately over there from work, the plan was to get it during my lunch hour, not nowhere to go. I spoke with the front desk lady. Her name is Rachel super sweet super kind super nice. She allow me to park my daughters vehicle and retrieve it after work. I’ve never used this Services before if she is nice to me and I’m not a customer I can only imagine how her and the rest of the employees treat their customers . Kudos to that company and their employees Miss Rachel you are such a beautiful person. May God bless you in a special way..

Leonard Winn

a month ago

The ladies and gentlemen that work here are truly remarkable! The response time and impact of ServPro is exactly as you would expect from such a firm but the care, expertise and attention to detail equate to what you hope from such a firm but rarely receive. They are the real deal and never seemed to lose their friendly disposition even as they trudged through the muck that they were there to remove. Never mind that but their reaffirming response to our muck when it happened again a week later speaks to the task oriented nature and sense of purpose that the members of their team all share. There may exist a less expensive resource for such a dirty task but none as comprehensive or qualitative, I assure you. Our church is grateful for ServPro and its team from beginning to end!

Rachel Wallin

a month ago

What a wonderful locally owned company to work with ! The staff is outstanding, courteous, knowledgeable, cleanly, hard-working! They truly go above and beyond for their community and clients and vendors !

Kaitlyn Alexander

a month ago

Crews are always extremely helpful and explain everything in a way I can understand. My house always smells so fresh after I get a carpet cleaning!

Kylie Graf

2 months ago

SERVPRO of Southwest Lubbock delivered exceptional service! From their prompt response to their thorough cleanup, their team exhibited professionalism and efficiency. Highly recommended!

Caitlin Young

2 months ago

SERVPRO of Southwest Lubbock provided exceptional service! Quick response, thorough restoration, and a team that truly cares about their customers. Highly recommend!

Lisa Lowe

6 months ago

I definitely recommend them!

Abbey Miller

7 months ago

I have called Servpro of Southwest Lubbock for carpet cleaning services, multiple water damages, and for air duct cleanings for the last ten years! Their crews are always professional, knowledgeable and courteous! They live up to their words of “Like it never even happened!”

Rose Garcia

8 months ago

Mr Flores and Blake, Casper worked hard to clean a/c return air