SERVPRO of Longmont and Firestone

Amy Wilkins

a month ago

Taylor is incredibly patient, kind and knowledgeable at walking through the process! She wants to make sure things are done correctly while also being sensitive to difficult emotions.

Nancy Mitchell

a month ago

Adolfo and Jose Sanchez have been handling our project. They have been efficient and polite in every aspect. They have done an outstanding job. Taylor, who has handling the scheduling, has also been great and is been quick to answer our questions. The entire team has been great to work with.

Jason Christopoulos

2 months ago

Following up on a previous (glowing) review I gave… after almost 2 full months of battling with my insurance, I was finally paid for my claim. Kyle and Taylor assisted in that battle on my behalf and, not only helped me get the money I deserved from insurance, waited patiently 2 months for their money until I got my checks from insurance to pay them. I don’t ever want to go thru this again, but if I ever have to, I know I have someone who will have my back and get the job done right! Thank you, Servpro of Longmont!

Aunt Netto

2 months ago

In the dark hours of Wednesday morning, the day before Thanksgiving, my water filter canister cracked and flooded my basement. The local fire department gave me ServPro’s phone number. I called them around 5am and they were at my house by 9:30. I was so thrilled with their response because we were looking at a long holiday weekend. Everyone in the organization has been professional, easy to work with, and (thank you again!) SO timely.

Ding Dong

9 months ago

Servpro did a professional service for mold mitigation. However their restoration group is highly unprofessional and do not return my calls. Very difficult to work with. I fired them in the end.

Monica Breed

a year ago

In June 2023, SERVPRO worked with us to mitigate mold in one of our bedrooms. Even though we were out of town, they made sure to communicate with us throughout the entire process. We were impressed with their timely responses and their use of online forms which streamlined the process. SERVPRO’s work in our home was efficient and effective. We were very happy and relieved to come home to a mold-free home. Thank you, SERVPRO.

Christopher Painter

a year ago

Many thanks to Servpro of Longmont for the way they handled our recent basement flooding problem! They responded quickly, and did a good job of drying the carpet, removing water-damaged drywall, and encapsulating the affected areas with a fungicide paint to prevent mold growth. The on-site crew was meticulous, systematic, and prompt, and the planning/scheduling was crisp and timely. Special thanks to the Servpro crew that handled our job: Tanner, Dell and Taylor for the on-site work, and Taylor P. for the expert scheduling/coordination of the on-site team. If we should have another water-related emergency in the future, we will use Servpro again.

Cricket The Artificer

a year ago

They were not great. We chose to go with a different company just because of our interaction on the phone and the amount of time it would take for them to start mitigation. Our basement flooded on a Sunday and they said wouldn’t be there until, and I quote, “Maybe Wednesday”. The other company was out at 8 am Monday and they are locally owned and operated.

Heidi Soares

a year ago

Taylor of ServePro of Longmont has gone above and beyond her job description in our eyes. She calmed us in our many calls of panic and desperation!! She has notified our insurance company and sent photos of our water damage. She has notified her crew about our concerns and they have all gotten back to us in a timely manner!!Her kind and caring voice has put us at ease in a very stressful situation while we are thousands of miles away from Colorado on the east coast! I would highly recommend Servepro of Longmont again and again to do any repair. And… true to their slogan things will be back “like it never even happened”!!!!!!

Erin The Dancing Mermaid

a year ago

Wonderful job server they took care of my issue right away, did a great job and were patient when it came to waiting for the insurance company send them a check, Thanks Servpro