Overview:
WCM Services Inc is a fire damage restoration company located in Lewisville, TX. They provide services aimed at helping homeowners recover from fire-related damages.
Services Provided:
Fire damage restoration, communication related to project updates, inspection, and repair.
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (972) 420-4200
Website: https://www.wcmservices.com/
Customer Reviews and Sentiment:
WCM Services Inc has received predominantly negative feedback across multiple platforms:
Google Reviews: 3.4 stars based on 5 reviews.
Negative feedback highlights issues such as poor communication, tardiness of workers, and questionable quality of work. Customers have reported experiencing property damage during restoration efforts and a lack of professionalism.
Examples of negative reviews include:
“Fair work but took a while… Workers also damaged our home on accident on several occasions. Would not recommend in the future.” – John Rho
“I don’t think my practices in this matter are in any way unprofessional or unethical and I think this company should be ashamed…” – Phillip Archer
Review Summary:
Positive Sentiments: None noted.
Negative Sentiments: Poor communication, delays, damage to property, and unprofessional conduct.
Additional Ratings:
BirdEye: No external ratings available.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 3.5
Conclusion:
WCM Services Inc appears to struggle in delivering effective fire damage restoration services in Lewisville, TX. Their reviews indicate a pattern of issues with communication and professionalism. Potential customers should exercise caution and consider these experiences before engaging their services.
Member Since August 2024
Listing Id 221367