Image restoration & cleaning Laredo in Laredo, Texas 78045

Image restoration & cleaning Laredo

9112 Snow Falls Dr, Laredo, TX 78045

4.9 (50 reviews)

Overview:
Image Restoration & Cleaning Laredo is a water damage restoration service located in Laredo, TX. The company specializes in providing high-quality cleaning services for both residential and commercial properties. They are highly regarded for their professionalism and customer service.

Services Provided:
– Water damage restoration
– Carpet cleaning
– Area rug cleaning
– Residential and commercial cleaning services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (956) 333-7116
Website: http://imagerestorationtexas.com/

Customer Reviews and Sentiment:
Image Restoration & Cleaning Laredo has an impressive rating of 4.9 stars based on 50 reviews.

Positive feedback emphasizes their professionalism, customer service, and quality of work. Customers noted the effectiveness of the carpet cleaning and the responsiveness of the staff.

Examples of positive reviews include:
“Very professional and over all great work.” – Brandy Brown
“Want to say thank you IR&C company their work is exceptional.” – Eddie Sanchez
“Stains that were on my carpet were completely gone… I am very happy!” – Rosemary

However, there is a notable negative review regarding a specific cleaning job that left an apartment messy, highlighting a lapse in service and communication.

Negative review example:
“Don’t trust them to take care of ur place!!! U MUST BE PRESENT AND WATCH THEM LIKE A HULK SO THEY WON’T LEAVE A MESS!!!” – Rebecca Hewett

Review Summary:
Positive Sentiments: Professionalism, quality of work, effective cleaning services, friendly staff, responsive customer service.
Negative Sentiments: Inconsistent service quality, communication issues, complaints about the cleaning left incomplete.

Additional Ratings:
BirdEye: 4.9 stars based on 50 reviews, showcasing strong customer satisfaction overall.

Total Lead Smart Rating: 9.2

Conclusion:
Image Restoration & Cleaning Laredo stands out as a highly-rated option for water damage restoration and cleaning services in Laredo, TX, known for excellent customer service and effective cleaning. While the positive reviews greatly outnumber the negatives, potential customers should be aware of isolated service issues that could arise.

Member Since August 2024

Listing Id 220995

Contact Info

9112 Snow Falls Dr, Laredo, TX 78045
(956) 333-7116
Lead Smart Rating :
9.2/10.0

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Listing location

9112 Snow Falls Dr, Laredo, TX 78045

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Reviews

Brandy Brown

3 weeks ago

I highly recommend Image Restoration!!! Very professional and over all great work.

Dalila Martinez

a month ago

amazing service! worked through inconveniences with no complaints! 10/10

Rebecca Hewett

2 months ago

Trusted them to go clean my son’s apartment while working out-of-town only to come back and find out EVERY light in the apartment was on almost a week!! Don’t know why the would do that if we paid for them to clean the carpet. Not go into the bathrooms, washroom, kitchen, diningroom and living room and turn on the lights. We had hired someone (family member) to clean the apartment before the carpet cleaning and have proof of pictures of everything clean and this carpet cleaning company left a mess and dirt all over the place. I had to call them 3 times just to get a receipt. Will show proof to apartments on how bad their customer service is. DON’T TRUST THEM TO TAKE CARE OF UR PLACE!!! U MUST BE PRESENT AND WATCH THEM LIKE A HULK SO THEY WON’T LEAVE A MESS!!!

Eddie Sanchez

2 months ago

Want to say thank you IR&C company their work is exceptional and pricing competitive staff are amazing overall I strongly recommend them for commercial and residential work very professional great experience .

John gala

2 months ago

Had an area rug cleaned that had heavy dog traffic stains. They provided fast, professional pickup and drop off. Rug turned out looking brand new. Will definitely use for other services in the future.

Rosemary

3 months ago

Stains that were on my carpet were completely gone(a company I used last year did NOT get rid of them). Very reasonable price & guys were very friendly!!! I am very happy!👍🏼👍🏼👍🏼👍🏼 …

S C

6 months ago

Fernando and Armando worked on our office recently. They did a fantastic job. This is our second time using Image Carpet Cleaning. they have always been consummate professionals and super competent. I highly recommend them!

Chuy Rangel

8 months ago

Very good people respective hard workers very helpful and friendly

list Ponce

9 months ago

They do an excellent work, I definitely will use them again.

maricela ramon

9 months ago

Excellent customer service ,good price also next day service ..Carpet was left as new ..Thank you 100 recommended