TURN Carpet Cleaning & Water Restoration

Overview:
TURN Carpet Cleaning & Water Restoration is a water damage restoration service located in Lake Stevens, WA. The company specializes in carpet cleaning and restoration, catering to both residential and commercial clients.

Services Provided:
– Carpet cleaning
– Water damage restoration
– Stain removal
– Professional carpet maintenance

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (425) 595-2120
Website: http://www.turnitdry.com/

Customer Reviews and Sentiment:
TURN Carpet Cleaning & Water Restoration has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback emphasizes the company’s professionalism, quality of work, and reasonable pricing. Customers have commended their ability to restore carpets to like-new condition and noted their friendly service.

Examples of positive reviews include:
“Amazing job! Carpets look brand new and really friendly staff!” – Andrew Barrett
“Thanks Joe at Turn Carpet Cleaning for doing such an amazing job… the carpet looks and smells amazing.” – Greg Belvill
“They were on time, respectful and considerate… my carpets and furniture look great!” – Kim McKinney

The negative feedback includes a complaint about poor communication, specifically mentioning unreturned calls and emails when a quote was requested.

Examples of negative reviews include:
“Called multiple times… asking for a quote and nobody ever called me back.” – Chris White

Review Summary:
Positive Sentiments: Professionalism, thorough cleaning, friendly staff, reasonable pricing, impressive results.
Negative Sentiments: Issues with communication and responsiveness.

Additional Ratings:
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 7.3

Conclusion:
TURN Carpet Cleaning & Water Restoration appears to be a reliable choice for carpet cleaning and water restoration services in Lake Stevens, WA. Many customers praise their quality of work and professionalism. However, potential clients should be aware of the mixed review regarding communication issues before engaging their services.