The Flood Guys – Water, Fire, Mold & Storm in Kent-WA, Washington 98032

The Flood Guys – Water, Fire, Mold & Storm

20129 72nd Ave S, Kent, WA 98032

4.8 (161 reviews)

Overview:
The Flood Guys – Water, Fire, Mold & Storm is a leading restoration service based in Kent, WA. They specialize in water damage restoration, offering rapid and efficient solutions for issues stemming from water, fire, mold, and storms.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Mold remediation
– Storm damage repair

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (844) 356-6338
Website: https://www.floodguypro.com/

Customer Reviews and Sentiment:
The Flood Guys have received high praise across various platforms:

Google Reviews: 4.8 stars based on 161 reviews.

Positive feedback emphasizes their professionalism, quick response times, thoroughness, and effective communication. Customers frequently commend the team’s ability to alleviate stress during challenging situations.

Examples of positive reviews include:
“Philip and Jefry were super fast, very kind and the communication between myself and Phillip was fantastic!” – Shakun Patterson
“They were very professional and thorough…Would definitely recommend them.” – James Ogden
“Kaynen was very communicative through the whole process…Everything is dry and mold is gone.” – Niko

There were no notable complaints or negativity highlighted in the reviews provided, indicating strong customer satisfaction.

Review Summary:
Positive Sentiments: Professional, efficient, responsive communication, thorough remediation, and reduction of customer stress during crises.
Negative Sentiments: None indicated.

Additional Ratings:
BirdEye: 4.8 stars based on 161 reviews, supporting a consistent high level of customer satisfaction.
Total Lead Smart Rating: 9.5

Conclusion:
The Flood Guys – Water, Fire, Mold & Storm is an exceptional choice for restoration services in Kent, WA, renowned for their professionalism and efficiency. With outstanding customer feedback and no significant complaints, they stand out as a reliable partner for any water, fire, or mold-related emergencies.

Member Since August 2024

Listing Id 220525

Contact Info

20129 72nd Ave S, Kent, WA 98032
(844) 356-6338
Lead Smart Rating :
9.5/10.0

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20129 72nd Ave S, Kent, WA 98032

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Reviews

Shakun Patterson

19 hours ago

Philip and Jefry were super fast, very kind and the communication between myself and Phillip was fantastic! He always answers the phone!

James Ogden

3 weeks ago

Tim and Walker did an amazing job getting are home put back together after a serious plumbing mistake. They were very professional and thorough. Would definitely recommend them and the Flood guy’s.

Niko

a month ago

The downspout drain from my gutter had a root intrusion and caused a back up, which flooded my basement and caused water and mold damage. I called The Flood Guys (who I used from a previous water mishap). They came out to inspect and after I received a bid, Flood Guys sent two awesome techs, Kaynen and Antonio. They were professional and proficient at clearing the water damaged wall and calibrating all the equipment to dry out the framing and foundation. Kaynen was very communicative through the whole process and let me know the status of how everything was progressing throughout. Everything is dry and mold is gone. Thank Flood Guys

Lc Kasa

a month ago

Committed, on time, respectful, patient, knowledgeable. I had leakage in my crawlspace due to burst pipes. There was yucky water with bacteria…. The Flood Guy’s were recommended by Bill (Pinky’s Plumbing) Francisco and his Osmar did a great job. I recommend the Flood Guy’s. Before and after pictures of my crawl space.

Michael T

2 months ago

Sewage leaking into your house is stressful! Our home experienced widespread damage throughout our downstairs. Josh G showed up, evaluated every part of the home with potential damage and developed a remediation plan, communicating with our insurance agent. The content team Phillip, Colton and Zyrece cleared our belongings as needed for home repairs. They carefully documented all of our items with photos needed to submit to insurance. Awesome team to have helping through a rough experience

JC Goodman

2 months ago

Zyrece and Colton were great guys, excellent workers and remembered where everything went. We will definitely use The Flood Guys should we have an unfortunate accident again. JC & Carole Goodman

Brandon Jacobsen

2 months ago

Contents- Zyrece, Phillip, Colton Mitigation- Josh Gibbs, Josh walker, Tim All these cats were incredibly professional, speedy and efficient. High quality stuff. And they handled my unique emergency of a flooded downstairs 11 days before my wedding like it was a breeze to them. Really calmed us down during an already stressful situation. Friendly and over the top. Cannot recommend enough.

John M.

2 months ago

We had a bathroom leak that got into the ceiling and walls of the living room. Francisco from The Flood Guys was the lead technician on the remediation and did an awesome job! He set expectations well at the start, was always prompt and efficient, and kept us advised of progress and well informed. Really reduced the stress level around the whole situation. I strongly recommend Francisco and The Flood Guys!

Kamilah Norris

3 months ago

Francisco & Jacquell did an amazing job!! They were knowledgeable, professional, and kept me informed. I am going to recommend to my HOA to hire this company as our preferred Plumbing company.

Brian Smith

3 months ago

Did a great job! We had a pipe burst in three places in our garage, soaking the wall with water. Everything was left clean and dry, and it even smells good now. I absolutely recommend Flood Guys.