Rainier Water and Fire Restoration

Sean H

2 weeks ago

Aaron was kind, professional, and knowledgeable. Came out same day to check my bathroom for damage and concerns. He provided me with the best service possible: peace of mind. I would highly recommend and Aaron will be my first call if we have another issue.

Ray Cohen

2 months ago

I would highly recommend Rainier Water and Restoration to anyone in need of their services. They are very dependable and professional and they do excellent, quality work.

Bruce Robertson

4 months ago

While out of the country I was contacted by a neighbor that my house had suffered from a burst water pipe. My insurance company gave me the names of several large mitigation companies but all were busy. I then found Rainier Fire and Water Restoration and spoke with Aaron. He too was busy but he said he didn’t want to leave me stranded in mid Winter and he met with me two days later when I returned to Seattle. Aaron is well versed in the complexities of damage mitigation as well as working with insurance companies. He was very thorough and detailed in his approach to documenting, mitigating and cleaning up at the end. Large fans and dehumidifiers were strategically placed to dry out the structure as much as possible in order to eliminate the risk of mold, rot and/or insect infestation that could occur months after the rebuild. Any evidence of mold or trapped moisture required Aaron and his crew to remove the material, whether it be drywall, wood flooring, carpeting or tile floor. He explained all of these steps as they proceeded. Crucially, after all necessary material was removed Aaron continued to come by every few days for a couple weeks to get moisture readings until moisture levels returned to normal. Aaron also helped me in communicating with my insurer and informing me of what to expect from both my insurance company and my rebuild contractor. I relied on him as an advocate for me and I can’t thank him enough for all his help, patience and professionalism. You really can’t find anyone better for mitigating damage to your home. I have complete confidence in Rainier Fire and Water Restoration and wouldn’t hesitate to contact them should another emergency strike.

Christian Schaeffer

4 months ago

Comprehensive, excellent service.

Stuart Fraser

4 months ago

I highly recommend Rainier Water and Fire Restoration for any damage control or emergency property disaster. My property experienced a sudden and severe water leak that required a specialist contractor and services (category 3 damage). The service was immediate within a few hours of the event happening and the level of support and action exceeded expectations. All of which helped reduce the stress levels much faster than may have been expected due to having a young family in the property. Aaron was exceptional in his communication and going above and beyond to ensure the corrct damage mitigation equipment was installed rapidly. The team did a fast and professional job to complete the work and left the property clean and safe. Highly recommended.

Sara Hall

5 months ago

Aaron and his team were so great to work with. Our house flooded and we experienced a lot of damage. Aaron was very attentive and easy to communicate with. He did a thorough job and talked us through the whole process. During a time of extreme stress he was kind and thoughtful. We felt like we were in good hands. Having had worked with Servpro and other large remediation companies I can’t recommend Aaron enough. If you want to work with a real person vs. a large corporation I would call Rainer Restoration. Hopefully we will won’t need to use them again but if anything like this happens again they will be our first call!

Addy Froehlich

5 months ago

Aaron helped us with water damage in our basement. He was easy to communicate with, clear about the steps involved, and fair about the pricing. Would definitely recommend.

Jeremy Pratt

5 months ago

Cannot speak highly enough of Jason and this company. Went above and beyond to help us in a difficult and stressful time. Despite being incredibly busy, running all over the city to help other homeowners after a deep freeze caused all sorts of flooding all over the place, he came to our house after hours and helped us assess the damage to our home and take next steps. Do not hesitate to call and hire this company. The level of professionalism and service they exemplify is unfortunately very rare these days.

Dave Sipila

6 months ago

I called them to help a customer who had a water pipe leak that we fixed. They mobilized within 1 hour and helped the client get their water dried up and the customer was very pleased

Felix Wu

8 months ago

I cannot say enough positive things about the exceptional service we received from Aaron at Rainier Water and Restoration Services. When we encountered a roof leak due to a builder’s error, Aaron was an absolute lifesaver. He not only guided us through the often confusing insurance claims process, but he did so with a level of clarity and expertise that surpassed even our insurance claims adjuster. Aaron’s attention to detail and thorough assessment of the damages were truly impressive. He took the time to keep us informed at every step, ensuring that we understood the extent of the issues and the necessary steps to address them. His transparency and professionalism were greatly appreciated, and it’s clear that he genuinely cares about his clients. The quality of work performed by Aaron and his team was outstanding. They tackled the extensive damages with efficiency and skill, exceeding our expectations. Our home now feels better than ever, thanks to their expertise. We’ve already recommended Aaron to our close friends, and we wouldn’t hesitate to recommend him to anyone in need of top-notch restoration services. Rainier Water and Restoration Services is fortunate to have such a dedicated and knowledgeable professional leading their team. Thank you, Aaron, for turning a stressful situation into a positive experience!