Dirtbusters Cleaning & Restoration

Overview:
Dirtbusters Cleaning & Restoration is a water damage restoration service located in Huntsville, AL. They specialize in carpet cleaning and restoration, catering to residential clients who need effective cleaning solutions for carpets and other flooring types.

Services Provided:
– Carpet cleaning
– Restoration of water-damaged areas
– Professional cleaning services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (256) 536-7569
Website: https://www.dirtbustersrestoration.com/

Customer Reviews and Sentiment:
Dirtbusters Cleaning & Restoration has received a variety of reviews across multiple platforms:
Google Reviews: 4.3 stars based on 10 reviews.

Positive feedback frequently highlights the company’s punctuality, professionalism, and the high quality of their cleaning services. Customers often remark on their positive experiences, leading to repeat business.

Examples of positive reviews include:
“Always a great experience. Early arrival. Nice folks. Great result.” – Emily Crozier
“Dirtbusters cleaned my hall carpet… it looked like new.” – Jeanni Fulmer
“Excellent work, went above and beyond…” – Jef Park

However, there are notable negative sentiments that express dissatisfaction with the service quality and communication issues, particularly regarding handling complaints.

A negative review states:
“…they ruined the finish on my brick floors… ignored me for a month…” – Janet E
“Well, it’s 11:45 am and no carpet cleaners.” – Larry Bradley

Review Summary:
Positive Sentiments: Punctuality, professionalism, high-quality cleaning, repeat customers.
Negative Sentiments: Poor handling of complaints, issues with service reliability.

Additional Ratings:
BirdEye: 4.3 stars based on 10 reviews, which aligns with the customer feedback observed.
Total Lead Smart Rating: 6.7

Conclusion:
Dirtbusters Cleaning & Restoration is generally a reliable choice for cleaning and restoration services in Huntsville, AL, praised for their professionalism and effective results. However, potential clients should be cautious due to some negative feedback regarding service issues and handling of complaints.