Classic Construction Company in Huntington-WV, West Virginia 25701

Classic Construction Company

1403 8th Ave, Huntington, WV 25701

3.3 (57 reviews)

Overview:
Classic Construction Company is located in Huntington, WV, offering water damage restoration services. The company has a reputation for providing varied services related to home repair, particularly in addressing water-related issues, though it has received mixed feedback regarding its service reliability.

Services Provided:
– Water damage restoration
– Roof installation and repair
– Mold removal
– Customer service and issue resolution

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (304) 522-1016
Website: http://classicconstco.com/

Customer Reviews and Sentiment:
Classic Construction Company has a rating of 3.3 stars based on 57 reviews.

Positive feedback highlights their quality of workmanship, professionalism of crew members, and good customer service.

Examples of positive reviews include:
“Chris and his guys were great. They were very knowledgeable and listened to my questions and concerns.” – David Tucker
“They have great customer service and will work with you to resolve issues.” – P J

Complaints focus on poor communication, delays in service, and unresolved issues that left customers dissatisfied.

Examples of negative reviews include:
“I would not recommend them for anything.” – Earl Ritz
“I can’t trust a company like that… the owner hung up on me.” – Chuck Hackney

Review Summary:
Positive Sentiments: Quality workmanship, knowledgeable staff, good customer service, professionalism.
Negative Sentiments: Poor communication, service delays, unresolved issues, and lack of responsiveness.

Additional Ratings:
BirdEye: 3.3 stars based on 57 reviews, reflecting a similar trend of customer satisfaction with significant issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been several complaints regarding communication and service delays.
Total Lead Smart Rating: 4.8

Conclusion:
Classic Construction Company appears to provide quality work in water damage restoration, but customers often face challenges with communication and timely service. Potential clients should consider these factors and gather necessary details before proceeding with their services.

Member Since August 2024

Listing Id 219722

Contact Info

1403 8th Ave, Huntington, WV 25701
(304) 522-1016
Lead Smart Rating :
4.8/10.0

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1403 8th Ave, Huntington, WV 25701

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Reviews

Earl Ritz

3 weeks ago

Good job on the roof install but never came back to re-install the guarder guards. They Left them all loose and not anchored at all. Said they would be back later They kept putting me off and this spring the high wind came through and ripped them all up and damaged portions of the roof. Had to get another contractor to repair what Classic did. Cost me a whole lot of money that I didn’t have. I would not recommend them for anything.

P J

a month ago

They have great customer service and will work with you to resolve issues. Their workers are very nice and profesional. They are fair.

Chuck Hackney

a month ago

Called three times was told someone would get back to me to set up a time well been three months since that has happened still never heard anything I can’t trust a company like that can’t call to set up a time for a estimate like was promised and I called back to see abou getting someone here and the owner hung up on me that’s not how you do business

david tucker

a month ago

Chris and his guys were great. They were very knowledgeable and listened to my questions and concerns. Took the extra step to make sure that zero dust or mold got in the home during and after removal. They will be the first I call next time I have an issue.

Michael Swan

3 months ago

Straight away I knew we where in great shape and they did an amazing job

Flo Terry

3 months ago

The guys that showed up to help me Chris and a temp(sorry don’t remember his name),were very professional and courteous. Chris even came back to help me with my dishwasher. Thanks so much,for all of your help! Greatly appreciated!!!

Denise Heiser

4 months ago

First off *****5 stars for the quality of work. My mom was very pleased with the craftsmanship done. Ok… don’t expect that from the office bunch though. Called 5 times to arrange to sign contract for insurance. Finally told mom forget it I’m not begging someone to pay them. Got a bill in the mail. After telling her about all the calls, she proceeded to explain oh we’ve had trouble past couple of weeks with the phone line I said I’m not buying that this has been going on for 3 months. Well here we are waiting for someone to come so the contract can be signed….waiting….just got off the phone guy forgot reschedule for a week later. Let’s see if they show

Jeff Swann

11 months ago

Very slow, roof doesn’t match other part of my roof at all, sent pic by email to them they never responded, work itself is great but that’s because they outsource it to another company.

Karen Marsh

a year ago

Never did call us back, my husband called them twice!

denise fraley

a year ago

Classic Construction and Roofing did an excellent job on our new roof. Responded quickly after we encountered storm damage , crews were professional, and quality is top-notch.