Overview:
ServiceMaster Restoration by Ideal Group is located in Hayward, CA, providing top-notch water damage restoration services. With a strong reputation, they specialize in quickly mitigating water damage and restoring homes to their pre-damage condition, while ensuring a high level of customer satisfaction.
Services Provided:
– Water damage restoration
– Insurance claim assistance
– Emergency response services
– Home restoration after water leak incidents
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (510) 999-9991
Website: https://www.servicemasterrestorebyideal.com/
Customer Reviews and Sentiment:
ServiceMaster Restoration by Ideal Group has a high rating of 4.8 stars based on 40 reviews across multiple platforms.
Positive feedback emphasizes their professionalism, responsiveness, and the quality of their restoration work. Customers frequently mention the company’s ability to handle stressful situations, particularly during water damage incidents.
Examples of positive reviews include:
“Professional service, courteous and awesome crew, and timely response.” – Faramarz Rashed
“They deliver on every promise they make. They take SWIFT action. They do a QUALITY job.” – Shah Elahi
“They effectively minimized both the damage and my stress through their professional and friendly dealing.” – jamini samantaray
However, there is a significant complaint that detracts from their overall positive sentiment.
Negative feedback includes:
“These people like to scam people for their money charging them for equipment that’s not even running…” – Hey Buddy
Review Summary:
Positive Sentiments: High responsiveness, professional and knowledgeable staff, stress-reducing services, effective handling of water damage.
Negative Sentiments: Reports of potential overcharging or misrepresentation of equipment used in service.
Additional Ratings:
BirdEye: 4.8 stars based on 40 reviews, indicating a strong trend of customer satisfaction overall.
Better Business Bureau (BBB): Not mentioned.
Total Lead Smart Rating: 7.5
Conclusion:
ServiceMaster Restoration by Ideal Group stands out as a reliable choice for water damage restoration in Hayward, CA, noted for their professionalism and effective response to emergencies. However, potential clients should be aware of the reported concern regarding billing practices, and it may be beneficial to inquire further before hiring.
Member Since August 2024
Listing Id 219085