SERVPRO of Hannibal

Cory Clermont

6 days ago

They went above and beyond. Helped after hours, on an holiday weekend and were very easy to get along with. Jerri was awesome. I can thank her and her team enough! Hopefully I never need them again but if I have another water issue they will be my first call!

Doug Wood

2 weeks ago

Servpro is awesome! After a heavy down pour and power outage I got alerted by my alarm company that water was detected in my basement. Power was out for the primary sump pump and the battery was dead on my backup. For the first time since I built the house 26 years ago, I had water seeping in the perimeter of my totally finished basement. I got the generator set up so the sump pump was running again. By then water had soaked into the carpet for about 6-10 feet all around the perimeter. We thought we could handle it ourselves. My son and I each used shop vacs and by 1 am thought we had things pretty good. We set up fans to finish drying out the carpet. When I got up the next morning I could detect a musty smell at the top of the stairs. When I went down you could cut the humidity with a knife and the musty smell was much worse. I went into panic mode thinking my basement was ruined. I called Servpro. They evidently could detect the panic in my voice, lol. They were at my house with 3 dehumidifiers in 1 1/2 hours. I live an hour drive from their shop! Within 2 hours the basement felt much better. After a couple of days you would never know anything happened. Moisture gone and musty smell gone! I was so impressed by the professionalism, prompt service and reasonable price I won’t hesitate to recommend them or use them again. I accused my insurance agent of calling to tell them what my deductible was because the total bill was a couple hundred less then my insurance deductible 😂 Totally impressed customer!

douglas epperson

3 weeks ago

did a great job and every nice people helping with different question

Trish Northrop

a month ago

I am very pleased with the work that has been done.

diane nutter

2 months ago

This team is FANTASTIC!!! My Dad got a lot of water in his basement. The team responded immediately, assessed the damage, made sure my Dad was included in decisions, checked out his house for further problems. Prompt, professional, educational. Not something you ever want to experience, but we were in great hands!

Scott Johnson

2 months ago

Fast Friendly Service, Did a Great Job !!

Cathleen Kolthoff

3 months ago

We needed some carpet and wall cleaning after an accident and Servpro was very responsive. They called me back right away and came and cleaned the day we requested. They did an excellent job. I would call them again if needed.

Shantia Holman

4 months ago

Wow! The experience that led SERVPRO to my home was very traumatic. However, Jeri and Mason helped me overcome the trauma. They were kind, knowledgeable and efficient. The service they provided gets an A+. I’m very grateful!

Deb Goff

5 months ago

Nick with Serve pro was very professional and understanding in this issue I had. Him and his partner ( sorry can’t remember his name). Both were very sympathetic and gracious to help me out and to listen to what I needed done. I had never been in this predicament before and did not know who to call for this clean up. I am so glad Serv Pro was here to help me promptly solve my problem. Thank you Nick and associate, and Jeri from the office for your prompt response.

Tony Slater

5 months ago

We were devastated when we came home on New Year’s Day from a family dinner to find a flood in our finished basement. We found a water supply line had burst under our kitchen sink. My first call was to my insurance company and my second was to Servpro. They were at the house within an hour. They did what they could that night to limit the damage and said they would be back in the morning. They came back the next morning with a crew of 8-10 people and got to work. The supervisor, Jeri, was in constant communication and guided us through the entire process. Jeri had a great working relationship with our insurance adjuster and they worked together to make the process as painless as it could be. The crews were personable and helpful. They were considerate of our personal belongings and did everything they could do to limit our loss. I pray to god that we will never need their services again, but if we do, we will call Servpro immediately.