Rainbow International of Grosse Pointe in Grosse Pointe Park, Michigan 48230

Rainbow International of Grosse Pointe

15206 Mack Ave #2, Grosse Pointe Park, MI 48230

4.2 (6 reviews)

Overview:
Rainbow International of Grosse Pointe, located in Grosse Pointe Park, MI, is a specialized service provider focusing on water damage restoration. This company is well-regarded for helping customers recover from water-related disasters, ensuring a thorough restoration process.

Services Provided:
– Water damage restoration
– Insurance claim assistance
– Professional cleanup

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (313) 347-2233
Website: https://rainbowrestores.com/grosse-pointe?cid=LSTL_RBW000202&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Rainbow International of Grosse Pointe has received favorable reviews on multiple platforms:

Google Reviews: 4.2 stars based on 6 reviews.

Positive feedback highlights the professionalism, responsiveness, and thorough work of the company’s staff. Customers appreciate how the team handles insurance claims and provides clear communication.

Examples of positive reviews include:
“Jermaine and his crew did a great job… very responsive, professional.” – Cliff Dirksen
“Very pleased with the job they completed after my fire.” – Valerie Howse
“Very professional and reliable company!” – Torie Woods

The negative feedback mentioned issues with payment communication and high costs, suggesting discomfort with how payments were handled.

Review Summary:
Positive Sentiments: Professionalism, responsiveness, good communication, thorough cleanup, and assistance with insurance claims.
Negative Sentiments: Communication issues regarding payment and perceived high costs.

Additional Ratings:
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 7.5

Conclusion:
Rainbow International of Grosse Pointe appears to be a solid choice for water damage restoration services in Grosse Pointe Park, MI. The company is noted for its professionalism and quality of work, although potential customers should take into account the occasional communication issues regarding payment and pricing.

Member Since August 2024

Listing Id 218875

Contact Info

15206 Mack Ave #2, Grosse Pointe Park, MI 48230
(313) 347-2233
Lead Smart Rating :
7.5/10.0

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Listing location

15206 Mack Ave #2, Grosse Pointe Park, MI 48230

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Reviews

Maira Zarate

6 months ago

Good professional service – little pricey Was a bit thrown back when after mentioning bank will handle their payment, they insisted to stop by to pick up payment. (Rainbow submitted invoice to my insurance vs sending me a bill, day of service I didn’t receive any receipt or paperwork for their work- I couldn’t even remember their company name after sometime searching) I had no previous experience of such service and I assumed I’d have a bill in the mail, never received one – and they even came to my door like mobsters. lol We were finally able to reach eachother for payment. I do recommend this company for their good work.

Cliff Dirksen

2 years ago

Jermaine and his crew did a great job cleaning up the water damage to my basement in June of 2021. They were very responsive, professional and I feel like they gave me a competitive price for their services. I would not hesitate to contact them again if the need were to arise.

Valerie Howse

3 years ago

Very pleased with the job they completed after my fire.

Torie Woods

5 years ago

Very professional and reliable company! They deal directly with the insurance company and explain everything! Great company to deal with during a stressful time!