SERVPRO of Grosse Pointe

Overview:
SERVPRO of Grosse Pointe is a water damage restoration service located in Grosse Pointe Farms, MI. Known for their quick response and professional service, they specialize in restoring properties affected by water damage, including floods and other disasters.

Services Provided:
– Water damage restoration
– Flood cleanup
– Carpet removal
– General restoration services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (313) 882-5499
Website: https://www.servpro.com/locations/mi/servpro-of-grosse-pointe?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Grosse Pointe has a strong rating of 4.7 stars based on 49 reviews.

Positive feedback emphasizes the company’s exceptional service, professionalism, and efficiency. Customers frequently mention their courteous and knowledgeable staff, particularly highlighting employees like Rudy Ramon and Patrick Beckman.

Examples of positive reviews include:
“Patrick Beckman and Paul Patrico did a great job… Use these guys when you have a mess!” – Jeff Lambrecht
“Rudy’s service was exceptional and he was extremely communicative…” – Eric McCoy
“Very professional, and keeps their word! Also very quick to get the job done.” – Jae Andrews

A few reviews, while still positive, contain minor criticisms such as the need for improved communication regarding timelines.

Review Summary:
Positive Sentiments: Exceptional service, quick response, professionalism, courteous staff, highly recommended.
Negative Sentiments: Minor communication concerns regarding the timeline of services.

Additional Ratings:
BirdEye: 4.7 stars based on 49 reviews, maintaining a high level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but no complaints reported.

Total Lead Smart Rating: 9.2

Conclusion:
SERVPRO of Grosse Pointe is a highly regarded choice for water damage restoration services in Grosse Pointe Farms, MI, noted for their professionalism, quick service, and customer satisfaction. Potential clients can expect reliable service with minor communication concerns to be aware of.