Faulkner Restoration 1 in Greenwood, Indiana 46143

Faulkner Restoration 1

6302 Stein Rd, Greenwood, IN 46143

4.2 (29 reviews)

Overview:
Faulkner Restoration 1 is a water damage restoration service located in Greenwood, IN. The company specializes in restoring properties affected by water damage, including flood recovery, mold remediation, and floor repairs.

Services Provided:
– Water damage restoration
– Mold remediation
– Floor and drywall repair
– Insurance claims assistance

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (317) 782-9999
Website: https://www.faulknerrestoration.com/

Customer Reviews and Sentiment:
Faulkner Restoration 1 has a rating of 4.2 stars based on 29 reviews.

Positive feedback emphasizes the company’s quick response time, professionalism, and quality of work. Customers particularly appreciated the staff’s knowledge and assistance with insurance claims.

Examples of positive reviews include:
“Had to have roof on a very old house replaced… Mr. Means was very honest and prompt.” – Janet Hunter
“After the second flood we did our research and called Faulkner Restoration! We were so pleased with the service!” – Emily Perez
“These are top notch professionals who will get the job done to the best of their abilities.” – Justin

However, some customers expressed dissatisfaction due to poor workmanship and communication issues.

Examples of negative reviews include:
“I will never use them again. Left mold and did not report any damage!” – Aaron Skillingstad
“This company continues to disappoint… they decided to do nothing.” – Bradley Workman
“They never called us back… not very professional…” – jws633

Review Summary:
Positive Sentiments: Quick response times, professionalism, quality service, effective communication with insurance companies.
Negative Sentiments: Issues with workmanship, communication difficulties, unresolved complaints.

Additional Ratings:
Google Reviews: 4.2 stars based on 29 reviews.
Total Lead Smart Rating: 6.7

Conclusion:
Faulkner Restoration 1 shows a blend of positive and negative sentiments from customers. While many appreciate the company’s prompt service and professionalism, some clients have faced issues with quality and communication. Potential customers may want to weigh these factors when considering their services in Greenwood, IN.

Member Since August 2024

Listing Id 218827

Contact Info

6302 Stein Rd, Greenwood, IN 46143
(317) 782-9999
Lead Smart Rating :
6.7/10.0

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Listing location

6302 Stein Rd, Greenwood, IN 46143

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Reviews

aaron skillingstad

5 months ago

Went with insurance and they charged over 5000$ to not do the right job. I will never use them again. Left mold and did not report any damage! Don’t use them

janet hunter

7 months ago

Had to have roof on a very old house replaced due to high winds from spring storms. Mr. Means was very honest and prompt. Kept his word on price and when he would start. Would always use his company for restoration.

Emily Perez

11 months ago

We had our house flood twice in one year. After the first flood we made the mistake of calling the wrong company! We learned all about terrible service. After the second flood we did our research and called Faulkner Restoration! We were so pleased with the service we received. Faulkner came quickly and got our house back to a safe, liveable condition and then went above and beyond with us on making the house look better than ever. The staff was all friendly and so knowledgeable and knew how to best communicate with the insurance company so that I did not have to fumble being the middleman. We would highly recommend this company to anyone!

Bradley Workman

a year ago

This company continues to disappoint. They replaced my floor, and did so poorly. The installed floor is now damaged because of how it was installed. After many conversations, they came out to investigate and brought their flooring expert. The flooring expert explained why the issue was occurring and stated “we will put together a plan to correct this and get back with you.” Also verified what flooring I had and how much extra I had stored. A few days later I was sent an email stating they decided to do nothing. Then mocked me on my response to being disappointed. Just a moment ago today they decided to misdial and call me, mistaking me for another customer. What a wonderful reminder to how unlucky I have been to have trusted them, and how unfortunate it is someone else is about to make the same mistake.

William Duane

2 years ago

I manage multiple condos in the Indianapolis area. I speak with Ryan Uhls daily regarding water remediation, mold, drywall, repairing interiors of condos etc. If you want a quick response and QUALITY PROFESSIONAL service, look nice further. William

jws633

2 years ago

They never called us back…not very professional…

Nate Johnson

3 years ago

Had a water leak, they came out quickly, fixed the problem and dried everything out super fast, could not have been happier.

Marilyn Walden

3 years ago

After having water damage to my floor I contacted USAA and they recommended Faulkner Restoration! They were very professional and personable and Trent did an amazing job removing the old flooring and replacing it . He was professional, polite and conscientious! I couldn’t be happier with the finished product! I would highly recommend this company!

Justin

3 years ago

These are top notch professionals who will get the job done to the best of their abilities. In one instance they brought in flooring people with over 90+ years of experience between the two of them, and I couldn’t be more stoked about the work they did. These guys are just great, and that’s all there is to it. Give them a call if you need repairs, and you won’t be disappointed.

Lisa Presley

3 years ago

I can’t say enough good things about this company! After our house flooded they were there immediately. Everyone was so nice and professional. They helped us from beginning to end. My house looks wonderful. They had so many great workers! I would really like to thank them all!