SERVPRO of Freeport, Roosevelt

Joseph Werle

6 months ago

Incredibly responsive and professional team that I’d recommend in a heart beat. Matthew was available to answer question during the entire process. Him and the team made what should have been a very stressful situation, easy to deal with.

liz louison

7 months ago

Best service

rob smith

8 months ago

Look no further , 1 phone call to this office and I was put in touch with Robert Holmes. Within a few hours, The team came to our property and took care of everything , amazing to say the least. They worked around the clock. 1st class operation , very professional.

Fairbank Properties

a year ago

Amazing service. We had a fire in the building on top floor with water damage throughout. Servpro came immediately and started right away providing air purifiers and fans. They have been working for months every day gutting the building and removing materials. Eddie and Evelyn have coordinated the team well and are always responsive and on time. Their crew…. Just amazing. These guys worked so hard carrying heavy bags of Sheetrock and appliances out to dumpster of a walk up building. This crew worked extremely hard for months to prep the building for rebuild. We wouldn’t have been able to rebuild after the fire without Servpro! Amazing job and experience!

RoseMarie Napolitano

a year ago

They were awesome, helpful, professional, thorough, highly recommend!! A pleasure working with them especially Maria

EDEN Roza

a year ago

Awesome service, kind and sweet workers, very satisfied! Completely hassle free and great work

Eugene Weinstein

a year ago

Maria and her team exceeded expectations in every way. She took our call in the middle of the night when our basement flooded and was out with her crew early the next morning. Everything was done professionally and correctly. They worked directly with our insurance and we never saw a bill. We are very satisfied!

Sandra Stankiewicz

2 years ago

With a fast response time I was happy to see the green trucks outside. Servpro helped clear out my flooded basement and was able to get everything back in order before the end of the week.

R. M.

2 years ago

Maria, Connor and her team really helped me with a situation. They were kind, patient, timely and very thorough. Much appreciated.

Christina Melli Leuschner

2 years ago

Maria and her team at ServPro went above and beyond for us. We were experiencing symptoms of a “puffback” which we had been told was impossible since we have gas heat, but were undoubtedly seeing soot accumulation. After multiple misdiagnoses, we reached out to ServPro and the team (also thanks to Maria’s husband) was able to correctly diagnose the problem: the chimney. It was too short, downdrafting back into the home and when the house had been converted from oil to gas, the pipes were never refitted and changed out, leaving oil/soot to be distributed out from the HVAC system. Once we had a new chimney (thank you Nick at Ageless Chimney), ServPro was able to start. Maria made herself available to me for all of my questions since I had never been through this process, explained how the team would come in to clean the HVAC system, ducts, ceilings, walls and basically wipe down everything we own. I’m talking down to each individual liquor bottle, inside kitchen cabinets, everything behind the mirror in your medicine cabinet…it’s insane. They even coordinated specialized dry cleaning of drapes, bedding, pillows and clothing with no hassle; they picked up and dropped it all off. They are all total professionals, systematic, organized and respectful of their customers’ home. Without ServPro, we would still be stuck in the loop of an “impossible” problem and now we are happy to confirm that they live up to their motto “Like It Never Even Happened.”