Overview:
Erickson’s Drying Systems, located in Fort Myers, FL, specializes in water damage restoration services. The company offers professional assessment and remediation for issues related to water damage, mold, and other related challenges, ensuring swift and effective solutions for property owners.
Services Provided:
– Water damage restoration
– Mold inspection and remediation
– Emergency response for water removal
– Carpet cleaning
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (239) 277-7744
Website: http://www.ericksonsdrying.com/
Customer Reviews and Sentiment:
Erickson’s Drying Systems has received a mix of reviews across various platforms:
Google Reviews: 4.5 stars based on 20 reviews.
Positive feedback emphasizes the company’s professionalism, timely service, and effective solutions. Customers have praised their thorough inspections, kindness, and ability to ease stress during difficult situations.
Examples of positive reviews include:
“Professional, hardworking, timely, and most importantly kind and understanding.” – Jim Stiber
“Fast, effective service. They were very professional.” – Stacy Sherlock
“Professional, punctual, courteous, and thorough.” – Jamie Lampitt
Conversely, negative feedback highlights issues with customer service and project management, with specific complaints regarding unnecessary repairs and lack of communication.
An example of a negative review:
“This company needs to train their employees in customer service… Would never recommend this company to anyone.” – Kay Townsend
Review Summary:
Positive Sentiments: Professional and timely service, thorough inspections, effective mold remediation, and supportive during stressful times.
Negative Sentiments: Customer service issues, mismanagement of projects, and lack of follow-up on jobs completed.
Additional Ratings:
BirdEye: 4.5 stars based on 20 reviews, consistent with the overall positive customer experience despite some negative feedback.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating). There have been some complaints related to service quality over the years.
Total Lead Smart Rating: 7.4
Conclusion:
Erickson’s Drying Systems appears to be a reliable choice for water damage restoration in Fort Myers, FL. The company is recognized for its professionalism and effectiveness in service delivery. However, potential clients should consider the mixed reviews and complaints regarding customer service before making their decision.
Member Since August 2024
Listing Id 217712