SERVPRO of East Meadow/Westbury

Karin Penny

a year ago

After a relaxing vacation I came home to find that my laundry room had a flood. It didn’t look that bad, but knowing that the floor was affected I contacted my insurance company. I was dreading the next few months with what the process would be. Insurance company reached out to Servepro and from the on, I felt at ease. Ahran, from Servepro contacted me and was at my home later that evening. He was professional, very thorough and explained the entire process. Thru out the next week his team cleaned out that room, took up what was left of the floor and had the fans and air mats laid out to ensure the area was dried properly. Ahran had concern about the hallway outside that room and due to his attention to detail, it was determined that flooring also had to be repaired and it was covered by insurance as well. What should have been a stressful experience, wasn’t. Ahran was always available to answer questions and ensured that everything was documented properly for the insurance company. Every process was explained and a timeline given and upheld. I couldn’t be more thankful to him and his team! I highly recommend them!

Andrew Hoffman

2 years ago

I was told by a visitor who came into my basement that I have toxic black mold there. I went on line looking to get experts to my basement and was able to get someone from Servproeastmeadowwestbury there within less than 24 hours. I was expecting to get robbed by this company to charge me an arm and a leg. Fortunately, Tyler from Servpro showed up at my house and looked through every part of my basement. Tyler informed me that he did not find any mold in my basement and that there is no need to do anything. Tyler did not charge me any money to come do this inspection. I was so relieved. If I ever need to hire a company for any cleanup or restoration problem, I will only call Servpro. I’m proud of my integrity, which isn’t seen in society that much any more, but Tyler and Servpro have integrity too, which I must let everyone else know about too. I can only leave a five star review, but if I could have left a fifty star review I would have given them at least ten thousand stars. Thanks again for your honesty and not taking advantage of people!

Eric M. Lustgarten

2 years ago

NICK BURFORD is a Truly Professional Electrician who provided me with Fast, Emergency Electrical Assistance and Service. The situation at my Apartment in Manhattan was unexpected and uniquely difficult, requiring speed, knowledge and certainty. “ARSDKELECTRIC” (.Com) is a Top Flight, Highly Experienced, Generationally & Family owned Master Electrician’s Service Company. (* Unfortunately, the Google Review Options do NOT List Electric Services. So I am ‘Listing’ it in my Review here.) Briefly, I owned a Cooperative that I was selling. The owner I purchased it from over 20 years ago had reconfigured the Unit, moving the Kitchen to create a walk in closet with a large additional alcove. When he did this, he only Capped the Main Gas Line without attaching a “Cut Off Valve”. When the owner moved the Kitchen he used top quality electric Cooktop instead of running a new gas line to the new location for a gas Range. For 20 years I assumed it was very simple to just reconnect the Gas Line to the New Gas Range I had already bought. This would have been relatively easy 10-20 years ago. However, these days… It is a nightmare to do. Requiring City Permits, shutting down the entire building’s Gas Risers and far more. Bottom Line, I needed a new, Real Electric Range. This required a lot of highly technical work in order to meet Standards, provide enough Amps and pass Inspection for the new buyer. Time was of the essence. Suffice it to say that Nick worked for 12 hours straight into the Night, returning the next morning to be certain that all Systems were even better and above standards. Nick, Thank You for saving my deal and my life. I cannot recommend any electrician more highly. He got it done ! Gratefully, Eric M Lustgarten.

Noam Kruger

2 years ago

Had a burst pipe and my garage was soaked. Called Servepro and got a call back from Ahran in minutes, he came right over while the adjuster was still there. They were able to go over all the things that needed to be done (tearing out of damage sheet rock, areas to dry (there were many), removal and storage of personal effects, etc…). The crew was in there the next day. Everyone was professional and courteous. The drying went on for about 10 days, and through the process Ahran was always available and always helpful….they made a tough situation go that much more smoothly. Highly recommended!

rmbiderman

2 years ago

The ceiling of our 3 year old condo was ruined by a major leak from the upstairs neighbor’s washing machine. A large area needed to be replaced (see photo). A Servpro crew came within a few days to tear down the ceiling and insulation. They then left large fans and a dehumidifier running for several days to dry everything thoroughly to avoid mold. Their prompt action prevented mold from forming. The project manager, Tyler, and every member of the crew was very professional, did a fabulous job, and were a pleasure to deal with. The re-construction team headed by Frank were the same. Frank communicated with us every step of the way, the new ceiling looks perfect, and every crew member was cordial and cooperative. The electrician, Gary, did a great job re-installing our chandelier and lights, and was exceptionally nice to have around. I recommend Servpro without reservation, 5 stars, 100%.

Nick C.

2 years ago

I was very happy with the project. ServPro delivered very Professional service. Good communication, I knew exactly what to expect , when to expect it , and how much it would cost, at every step of the project.

Warren Finkel

2 years ago

My elderly parents had a leak at their home in the middle of the night, we contacted Servpro first thing in the morning. Ahran showed up immediately to explain the process and his crew was right behind him. They cleaned up all standing water while maintaining great care and concern for my parents’ home & contents. They worked tirelessly to stop the damage and remove the saturated building materials. They stabilized the basement and kept me apprised of the situation constantly as I live out of state. My parents felt comfortable and so did I. Due to the age of my parents and the sensitive nature of this, John Clark from Servpro (construction department) immediately came in and wrote the estimate before the insurance company. John handled all negotiations with my carrier himself and kept me in the loop via emails and countless phone calls. My parents’ house is completely reassembled “like it never even happened”. I couldn’t be any happier with the service I received. They successfully took a tenuous situation and made it as painless as it could be. I am so grateful for Servpro East Meadow / Westbury for their professionalism, immediate and personal attention.

Jonathan Ilowite

4 years ago

I was thrilled with the service I received from Carl Becher of Servpro. Our tub flooded and water poured over onto the floor and then through the dining room ceiling. Carl came over, calmly assessed the situation, and provided expert advice and service. We decided on a watch and wait approach, no holes or fans, and he left his card and no charge for his efforts. He will definitely be our go to guy in the future.

Michelle dantuono

5 years ago

We had an unexpected flood in our basement at 11:30 p.m. on a Monday night. Servpro was there to help in the middle of the night. Everything was efficient and the services was professional and thorough. They coordinated everything from the clean up to the restoration to the repair of the plumbing issue and left us with a cleaner basement then when we started. I am so relieved I called them. They were great and provided assurance at a difficult time

Jim Bavaro

8 years ago

Wonderfully polite and friendly. The team worked fast and was extremely thorough.