SERVPRO of Southwest Dallas in Dallas-TX, Texas 75208

SERVPRO of Southwest Dallas

1133 S Madison Ave Building B, Dallas, TX 75208

4.9 (62 reviews)

Overview:
SERVPRO of Southwest Dallas is a water damage restoration service located in Dallas, Texas. The company specializes in responding to emergency situations involving water damage, ensuring timely and professional restoration of affected properties.

Services Provided:
– Water damage restoration
– Emergency response services
– Water extraction and drying
– Damage assessment
– Assistance with insurance claims

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (214) 463-5880
Website: https://www.servpro.com/locations/tx/servpro-of-southwest-dallas?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Southwest Dallas has received highly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 62 reviews.

Positive feedback emphasizes the professionalism, responsiveness, and thoroughness of the team’s service. Customers highlight the excellent communication and the dedicated support provided during stressful situations.

Examples of positive reviews include:
“Mr. Eric Coco and the entire Servpro team did a great job… We highly recommend Eric and Servpro Team.” – Harry Davoody
“Tyler has been great throughout our process… very knowledgeable.” – Maria Maldonado
“Shane and his team are five stars… they were efficient and thorough.” – TAD – Dallas

There are no notable negative reviews mentioned, indicating a strong level of customer satisfaction.

Review Summary:
Positive Sentiments: Excellent communication, professional and timely service, thorough and efficient work, supportive staff.
Negative Sentiments: None reported.

Additional Ratings:
BirdEye: 4.9 stars based on 62 reviews, reinforcing high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints in the last three years.

Total Lead Smart Rating: 9.5

Conclusion:
SERVPRO of Southwest Dallas stands out as a highly reliable choice for water damage restoration services in Dallas, TX. Their exceptional customer service, quick response times, and professionalism make them a top preference for clients facing water-related emergencies.

Member Since August 2024

Listing Id 216156

Contact Info

1133 S Madison Ave Building B, Dallas, TX 75208
(214) 463-5880
Lead Smart Rating :
9.5/10.0

Get A Quote Claim

Listing location

1133 S Madison Ave Building B, Dallas, TX 75208

Get Direction

Reviews

Harry Davoody

2 days ago

Our property in Dallas suffered significant water damage due to freezing weather plus water heater break down. Mr. Eric Coco and entire Servpro team did a great job and also treated our family with utmost courtesy. They responded very well to multiple urgent requests under difficult circumstances. All tasks were completed in professional and timely manner. We highly recommend Eric and Servpro Team. Thank you all.

Maria Maldonado

a month ago

Tyler has been great through out our process and is very knowledgeable. He was able to find additional damage my previous mitigation company did not find.

Veeral Tolia

2 months ago

Shane, Hugo and Michael were helpful, professional and empathetic when dealing with our water damage. Shane, in particular, provided excellent communication. Servpro was there the night of the leak and make follow up visits according to our schedule. Very impressed. Wish they could do the reconstruction.

Thomas Peterson

2 months ago

Fast and great with communication and follow through. Unplanned emergency flood

Jorge Nogueras

3 months ago

The inspector was extremely professional and helped me understand my home’s crawl space problems. Very grateful for their help and would gladly use their services again.

Stan Cantrelle

5 months ago

Linda French and her teams are absolute life savers. They have done amazing work getting out home back in livable conditions. What a fantastic group of people. Highly recommended.

TAD - Dallas

5 months ago

Shane and his team are five stars. I had a water leak in my utility room – I called late afternoon on Monday, and the team was at my house, as promised, at 8:30 on Tuesday morning. They were efficient and thorough. They cleaned up the water, removed the doors and baseboards, dried under and behind the walls. And they came back twice to check for any remaining moisture before removing the fans and driers on Friday. They also carefully moved, cleaned and replaced the bench and utility racks that were in the room when it flooded. All in all, competent and professional. As a homeowner, you hope never to need these services, but I am glad that I called on Shane for help when I did need help.

Oak Cliff Chamber of Commerce

8 months ago

If we could give them 10 stars, we would! Servpro of Southwest Dallas is doing God’s work, supporting families in the community faced with unexpected hardships. Shane Meyer and the entire team at SERVPRO Southwest Dallas truly go above and beyond to help navigate families in difficult situations. Keep up the amazing work!

Jonathan Kutner

9 months ago

We have been very pleased with the service and attention we received from Servpro following a fire in our building, which caused us to be dislocated for two years. When we were ready to return, Servpro made numerous trips to deliver our things as needed. Also their price was reasonable.

Crushed Moth

9 months ago

Super helpful. Came out to do an in-depth assessment. Guided us on next steps. Gave expert advice for a minimal fee. It was clear our technician consulted us as our ally, not as our salesman.