ServiceMaster By Lovejoy in Conyers, Georgia 30012

ServiceMaster By Lovejoy

700 Blacklawn Rd SW, Conyers, GA 30012

4.9 (71 reviews)

Overview:
ServiceMaster By Lovejoy, located in Conyers, GA, specializes in water damage restoration services. With a strong reputation in the community, they are known for providing quality service and exceptional customer care, addressing various issues related to water damage and cleaning.

Services Provided:
– Water damage restoration
– Carpet cleaning
– Flood damage remediation
– Professional cleaning services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (678) 293-0297
Website: https://www.servicemasterbylovejoy.com/

Customer Reviews and Sentiment:
ServiceMaster By Lovejoy has a stellar rating of 4.9 stars based on 71 reviews across various platforms.

Positive feedback emphasizes the professionalism, timeliness, and effectiveness of the service. Customers have praised the quality of work, friendly staff, and their ability to handle stressful situations efficiently.

Examples of positive reviews include:
“Service master by lovejoy is such a great team… always quality work. Friendly staff, great prices.” – Evelyn Oakes
“My home looks amazing and it is definitely ready to sell… They were timely, friendly, and courteous.” – Andrea Carolan
“They were on time, courteous and professional… made a very stressful situation so much easier to handle.” – Dianna Shrader

However, there was a negative review highlighting issues with cleanup and damage during restoration, indicating some room for improvement in service delivery.

Review Summary:
Positive Sentiments: Professionalism, timely response, quality service, friendly staff, effective communication, stress relief during emergencies.
Negative Sentiments: Concerns about cleanup and potential property damage during restoration processes.

Additional Ratings:
BirdEye: 4.9 stars based on 71 reviews show consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile with no complaints noted in the last three years.
Total Lead Smart Rating: 9.0

Conclusion:
ServiceMaster By Lovejoy stands out as a reliable option for water damage restoration services in Conyers, GA, offering high-quality work and excellent customer service. However, potential clients should remain aware of mixed feedback regarding cleanup processes to make an informed decision.

Member Since August 2024

Listing Id 215773

Contact Info

700 Blacklawn Rd SW, Conyers, GA 30012
(678) 293-0297
Lead Smart Rating :
9.0/10.0

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Listing location

700 Blacklawn Rd SW, Conyers, GA 30012

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Reviews

EVELYN OAKES

2 months ago

Service master by lovejoy is such a great team, I had my office carpets clean and they look fantastic. I’ve been using them for years always quality work. Friendly staff, great prices. Thank you Sophie and carpet cleaning team for getting me on the books.

Andrea Carolan

4 months ago

My home looks amazing and it is definitely ready to sell now that Parker and Presley from ServiceMaster did their professional cleaning of my carpets. They were timely, friendly and courteous of my home. I recommend this company highly

Chelita Allen

5 months ago

My family incurred a busted pipe in the wall. We called Service Master and they came right out. Silvia and Yoalice were very professional. They answered all of our questions, moved and covered furniture, and set up equipment swiftly and safely. These ladies were awesome!

Cheryl Kahle

6 months ago

Silvia & Marco were available and timely. Sent notifications about arrival times and kept me informed. Their work was excellent. So far, my experience with Service Master, overall, has been positive.

Dasha Brown

6 months ago

ServiceMaster delivered exceptional service. When I called, Parker and Presley promptly arrived to dry my flooded home. Danny and Laurel conducted daily check-ups until the job was finished. Their customer service was outstanding. I highly recommend ServiceMaster!

Pollie Tolson

6 months ago

Excellent service by the team. They showed up on time and were professional and courteous. My old stained carpets look brand new. Fantastic job by Sylvia, Marco, Yoalice, Rudy, Frank. Thanks.

Kayla Smith

7 months ago

Awesome job! Everyone was professional, kind, and they did an amazing job!

Dianna Shrader

7 months ago

I had a flood in my home and Sylvia and Marco were dispatched to help me. They were on time, courteous and professional. I feel like they went above and beyond during the remediation process. They made a very stressful situation so much easier to handle. They did excellent work monitoring the problems and keeping me updated on each process. I would recommend them and definitely use them again if the need arises.

Darlene french white

7 months ago

Parker & Frank wee very professional, kind and polite. They did a great job. Quick and efficiently.

Sandee Parks

8 months ago

The workers were friendly, but I had to call back twice for cleanup. I’m now having restoration done. They ripped the baseboards and panels off the walls, and metal strips off the cent floors. They did not seem to care how much damage they did. Expensive too.