911 Restoration of Central Arkansas

Overview:
911 Restoration of Central Arkansas is a water damage restoration service located in Conway, Arkansas. The company specializes in providing prompt and efficient solutions for water-related issues, ensuring customer satisfaction through high-quality workmanship and strong communication.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency water extraction
– Build-back services
– Insurance claim assistance

Hours of Operation:
Monday to Sunday 24 hours

Contact Information:
Phone: (501) 200-1600
Website: www.911restorationcentralarkansas.com

Customer Reviews and Sentiment:
911 Restoration has garnered positive feedback across various platforms, boasting a rating of 4.7 stars based on 89 reviews.

Positive sentiments highlight the company’s excellent work quality, timely service, and respectful staff. Customers appreciate the effective communication and knowledge of the team, with many noting their satisfaction with results.

Examples of positive reviews include:
“Excellent work with great attention to detail! It exceeded our expectations!” – Julie Day
“Timely, efficient, professional and excellent communicators.” – John Blose
“Great service! If you need proper dry out… this is the people to call.” – Mary French-Cruce

However, there is a notable negative review indicating dissatisfaction with pricing and quality of product used on a roofing job.

Negative sentiment:
“High prices for poor quality products and workmanship.” – K Ragland

Review Summary:
Positive Sentiments: Excellent workmanship, quick response times, respectful and knowledgeable staff, effective communication, and efficient handling of water damage issues.
Negative Sentiments: Concerns regarding pricing and perceived quality of products in specific cases.

Additional Ratings:
BirdEye: 4.7 stars based on 89 reviews, showing consistent customer approval.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating). There are no logging complaints noted against the company from the last three years.

Total Lead Smart Rating: 8.5

Conclusion:
911 Restoration of Central Arkansas is a reputable choice for water damage restoration services in Conway, AR. With an impressive rating and numerous positive reviews praising their efficiency and professionalism, they are a solid option for addressing water-related issues. However, potential customers should consider the mixed feedback about pricing and product quality before proceeding with their services.