SERVPRO of Richland County in Columbia-SC, South Carolina 29209

SERVPRO of Richland County

112 N Shorecrest Rd, Columbia, SC 29209

4.7 (136 reviews)

Overview:
SERVPRO of Richland County is a water damage restoration service located in Columbia, SC. They specialize in emergency response to flooding and water damage, providing comprehensive restoration solutions to residential and commercial properties. Their team is known for fast, professional, and trustworthy service.

Services Provided:
– Water damage restoration
– Emergency response
– Mold remediation
– Damage assessment and documentation
– Flood clean-up

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (803) 855-1252
Website: https://www.servpro.com/locations/sc/servpro-of-richland-county?utm_campaign=gmb&utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Richland County has received positive feedback across various platforms:

Google Reviews: 4.7 stars based on 136 reviews.

Customer sentiments reflect an appreciation for the company’s quick response, professionalism, and thorough treatment of water damage issues.

Examples of positive reviews include:
“ServPro was great. Came out quickly to my house and worked hard to get everything done.” – Rachel Glenn
“The customer service from their crew was professional, courteous and very attentive.” – Carolyn Collins
“Justin kept meticulous records, photographing every object for the insurance claim.” – Regina Monteith

There haven’t been significant complaints noted, but some customers mention a desire for clearer communication on the restoration process.

Review Summary:
Positive Sentiments: Quick response, professionalism, thorough cleaning, excellent communication, and attentive customer service.
Negative Sentiments: Some requests for improved clarity in the service process were mentioned but no major complaints were noted.

Additional Ratings:
BirdEye: 4.7 stars based on 136 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 9.2

Conclusion:
SERVPRO of Richland County emerges as a highly reliable choice for water damage restoration in Columbia, SC. Known for their prompt and professional service, the company has garnered strong reviews, making them well-suited for both emergency and scheduled water damage restoration needs. Potential customers can feel confident in their decision to enlist their services.

Member Since August 2024

Listing Id 215593

Contact Info

112 N Shorecrest Rd, Columbia, SC 29209
(803) 855-1252
Lead Smart Rating :
9.2/10.0

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Listing location

112 N Shorecrest Rd, Columbia, SC 29209

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Reviews

Rachel Glenn

3 days ago

ServPro was great. Came out quickly to my house and worked hard to get everything done. Very trustworthy and good people.

Carolyn Collins

a week ago

SERVPRO of Irmo is EXCELLENT! They wasted no time providing an immediate response to our emergency. The customer service from their crew was professional, courteous and very attentive.

Mel Waddy

a week ago

ServPro came to our home with a thorough solution to remedy our water damage. The team was excellent and went about their tasks quickly taking special care of our home and belongings. Jawan and Scott were outstanding.

BLOSSOM

2 weeks ago

SERVPRO always responds and completed unorthodox contract SERVPRO remove damaged siding from the house Outside wall was treated and clean for mold damaged and dry with a heated Team James Schlott, Michael Carma, Rome Washington, and Antonio Branch took an impossible Siding Remove and made it possible The Team listen and perform all of the needs of the customers precisely The Team communicated arrival time, the remove process, answer and explain all questions, and clarify some discrepancy on services not perform to have them remove from contract This Team is knowledgeable, experts, courteous and patience Please have this Team James Schlott, Michael Carma, Rome Washington, and Antonio Branch return again

Wilnide

2 weeks ago

Justin and team were awesome. They were extremely courteous, professional, and thorough. I would recommend to anyone who needs their services. Thank you do much, Justin!

Kate Johnson

4 weeks ago

Peter and Justin were so knowledgeable, patient, and helpful at getting an issue resolved quickly. They worked with us on the fast timeline we had and were excellent at communicating each step of the process. I would recommend this ServPro location to anyone wanting top notch service!

Regina Monteith

a month ago

This company did an excellent job of dealing with a basement a foot deep in contaminated water. The personnel extracted the water, dried out the basement, and treated it to prevent growth of mold and mildew. Since almost everything in the basement was contaminated by the water, heart pine shutters and cabinets, the personnel hauled all of the contents out of the basement to their trucks for disposal. Justin kept meticulous records, photographing every object for the insurance claim. I would use this company again in vase if another disaster, and I would ask for Justin!

Flordeliza Olson

a month ago

Servpro did a wonderful job helping us out with the flooding at our house. Josh and Justin came and quickly put in the fans and also took up our flooring, it made it look quick and easy. It was a great experience and I highly recommend this company and it’s employees to any one.

Joy K. Thomas

a month ago

Everyone was amazingly helpful and prompt. All of the crew were friendly and made sure I had all my questions answered and understood the process. Would highly recommend them!

Daniel Jackson

a month ago

James was very professional the entire process, good communication on keeping me informed of what steps in the process. The entire crew was also very professional. I don’t remember each person by name, but I was very pleased with their performance, attitude and teamwork. My applauds to the entire group.Rome was also very professionall and the older guy that removed the molding on day 1. He was very friendly and talked while he worked. Very good worker.