1-800 Water Damage of Lexington County in Columbia-SC, South Carolina 29210

1-800 Water Damage of Lexington County

3827 Broad River Rd, Columbia, SC 29210

4.9 (34 reviews)

Overview:
1-800 Water Damage of Lexington County is a water damage restoration service located in Columbia, SC. The company specializes in prompt and professional water damage mitigation, mold remediation, and thorough assessment and repair services.

Services Provided:
– Water damage restoration
– Mold remediation
– Damage assessment and mitigation
– Dehumidification services
– Equipment for moisture detection

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (803) 353-5121
Website: https://www.1800waterdamage.com/lexington-county/

Customer Reviews and Sentiment:
1-800 Water Damage of Lexington County has received positive feedback across various platforms:

Google Reviews: 4.9 stars based on 34 reviews.

Customers frequently mention the professionalism, responsiveness, and expertise of the team, particularly Gene Harvey. They appreciate the prompt service and thorough work in mitigating water damage.

Examples of positive reviews include:
“Gene and his team were responsive and did great work at a reasonable price.” – Jeffrey Christensen
“Great group to work with and very professional and thorough.” – Sharon Chapman
“Saved my home! Super friendly and kind folks.” – Nicolette Dance

While most reviews are glowing, one review noted dissatisfaction with a slow response time during a situation, indicating that some customers could face delays.

Review Summary:
Positive Sentiments: Professionalism, responsiveness, thorough and effective service, knowledgeable staff, and friendly demeanor.
Negative Sentiments: Instances of slower response times in emergencies.

Additional Ratings:
BirdEye: 4.9 stars based on 34 reviews, continuing the trend of high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. There have been no complaints noted in the last three years.

Total Lead Smart Rating: 9.4

Conclusion:
1-800 Water Damage of Lexington County stands out as a highly reliable choice for water damage restoration services in Columbia, SC. The consistent positive reviews highlight their professionalism and quick responses, making them a trusted option for homeowners faced with water-related emergencies.

Member Since August 2024

Listing Id 215552

Contact Info

3827 Broad River Rd, Columbia, SC 29210
(803) 353-5121
Lead Smart Rating :
9.4/10.0

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Listing location

3827 Broad River Rd, Columbia, SC 29210

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Reviews

Jeffrey Christensen

5 months ago

Gene and his team were responsive and did great work at a reasonable price. Thanks Gene!

Sharon Chapman

6 months ago

Great group to work with and very professional and thorough.

Nicolette Dance

7 months ago

Saved my home! Super friendly and kind folks. I cannot thank them enough for helping to prevent water damage on my most valuable asset.

Tan Tran

7 months ago

Very enthusiastic!

le tran

7 months ago

I highly recommend Gene Harvey and 1-800-Water-Damage. He is very professional and knows what he does. Wouldn’t call anyone else but Gene Harvey. I can’t thank enough for what he has been helping my family.

Cole Portney

9 months ago

I highly recommend Gene Harvey and 1-800-Water-Damage for any mold remediation or moisture issues. Gene has a great deal of experience and expertise, as well as the most cutting-edge equipment, that allow him to properly diagnose and address mold and water damage issues. He is trustworthy and responsive and takes pride in the work he does. You will not regret calling Gene to take care of any water damage or mold remediation needs.

Herb Reeves

9 months ago

Gene was very helpful, professional, returned phone calls & responded promptly! Will use again in the future if needed! (Hopefully not😂) …

Debbie Dawson

10 months ago

My roof failed and water got in my home. Gene did a great job drying up the water in my house.

Gene Palmer

10 months ago

1-800 Water Damage answered my call and arrived soon after I called them on Father’s Day weekend. After water extraction, they assessed what was still wet and setup dehumidifying driers to eliminate the moisture completely. They used an infrared moisture detector to be sure it was dry. I’m thankful for 1-800 Water Damage. They provided mitigation and assessment for repairs and worked with the insurance company to complete the process.

Sylvie Golod

a year ago

Super helpful in assessing my water infiltration questions. Analyzed all the possible problem areas, including small crawl space near the fire wall of condo. Pointed out foundational issues I was even unaware of. Very empathtic–offered solutions for me to review and consider.