SERVPRO of Montgomery & Pulaski Counties

Carol Carper

3 days ago

Michelle, Katie, Andrew, and Kamal were wonderful. They took special care of our home and made sure everything looked picture perfect! I so appreciate their attention to detail. They made sure everything was just as we wanted. They cared about us as well as our home. So thankful for them. What a blessing they are!

Myra Badger

4 months ago

Servpro did a removal of trash and mildewed furniture from my house in Blacksburg and did an excellent job with the team of Cindy, Kari, Justin and Tyrone. There was still splatter on the walls and mold in the basement that needed abatement in the sheet rock. Mr. Kevin Lancaster, the Vice President of Operations suggested a Deep Clean of the house. After he explained what that is, I asked for the same team of Cindy, Kari, Jordan and Tyrone. They worked on my home for 4 days. I went to the walk through and I was amazed. The house was sparkling. I can’t tell you how clean it was. This team has a professional work ethic that is unbelievable. Everything that was supposed to be cleaned was done. I am more than satisfied! Myra

Richard Rahn

5 months ago

Turns out they don’t actually serve all of Pulaski County. I called them last week and asked them about repairing my house in Pulaski County. They told me they don’t serve that part of Pulaski County.

Kat GD

7 months ago

This was the second occasion that my home required the services of Serpro. Aaron was very responsive to my questions on Friday and had a team of professionals servicing my floor issues promptly on Monday morning. The crew was efficient and diligent in cleaning all surfaces of my den. Very well done!

Dan Bauer

8 months ago

Cindy and her crew, Kari, Tyrone and Justin did a great job !! Everyone did what they said they would. Kevin lived up to his word on everything. Thank you all for your hard work. You all made a difficult situation better.

Dorrie Ditton

2 years ago

The owner Quinn refused to work with me after repeatedly saying a crew would be out and nothing happened. If he had called each time and explained or gave a reason I wouldn’t have been so disappointed. When you can’t live in your own house and ecxpect some progress and don’t se either be done it’s traumatic. He called me and quit the job and I have had to do it myself.They put in air scrubbers right away which was only thing they did fast but the workers installed the filters for the grates improperly causing back flow from the ducts to increase throughout house.Be careful this part of the service is expensive might be cheaper to rent b your own hvac system. The only other thing they did promptly was take every piece of clothing and shoes,which were returned late and some things hadn’t been cleaned and all of them smell highly of a chemical that is highly irritating. I wish I had done them at home in washer,it would have worked.But think about it this is high profit section of their business. So. I apologized to owner for being upset and to come back, I still needed my place cleaned but he said “he didn’t like being called liar:”.never to be seen again.Guy needs anger management trainings. And to admit that when he is over booked to be truthful to the client and treat them with respect

John T

3 years ago

After my father passed, we had an issue selling his house due to cigarette smoke. Servpro deodorized it and within 2 weeks, a previous person that liked the house but not the smell bought it.

Cory Snyder

4 years ago

They were here within 2 hours of us calling after we had our septic system back up into our basement. From start to finish, they were compassionate, responsive, and professional. They did all of the clean up and remediation and followed it through until it was handed over to a construction/remodeling company. Despite many complications due to our house being older, they worked with our insurance company and made it all easy for us. We couldn’t recommend them more. They were excellent!

James Viers

4 years ago

Servpro representative was very knowledgeable and very helpful.

Wanda Sheppard

5 years ago

They do a great job. Friendly, nice people.