Arcus Restoration

Amy Smith

a month ago

I highly recommend Arcus Restoration. Greg w/Arcus in the Chattanooga area, was my project manager for the restoration of my basement after it needed to be mediated. Greg met with me prior to the start of the restoration and allowed me to pick out the flooring, bathroom fixtures, etc based on the insurance approval and he explained the full process to me. He was onsight when needed and made sure his crew was up to speed and finished each project. Greg kept me in the loop throughout the process and the basement is now finished and looks amazing.

Angela Myers

7 months ago

Every experience I have had with this company has been a joke … my insurance company has them as a preferred provider… I have a small amount of wind damage… there rep came and didn’t even get on the roof .. gave me a quote … I didn’t trust it and wanted to make sure nothing else was wrong … the insurance company sent another person to evaluate and he agreed it was just the trim so the insurance company said to call at us and use them … it was such a small amount it would be out of pocket ..I basically forgot about it until a neighbor mentioned it a few months later .. when I called they said they needed to make sure nothing else had happened… my quote for the same work was 3more than the first quote .. when I told him that he said that it was through the insurance and they hardly gave them enough to make any money .. not my problem… then he said that the previous man who quoted me didn’t even quote labor .. again not my problem… and then he gave me the number of another company to call … hopefully nationwide will remove them from the preferred partner list .

Tom MacNish

11 months ago

Arcus Restoration did a tremendous job repairing some extensive water damage to our finished basement. We were more than satisfied with every aspect of the Arcus operation. Our project manager, Greg, visited our home to supervise the work almost daily. His crew, headed by David of VIP Home Solutions, worked diligently to complete our repairs in an unbelievably short amount of time. The Arcus scheduler, Holly, called us, so we knew when each of our subcontractors (flooring, sheet rock, painting, plumber, electrician, movers, final cleaning) were going to be at our home. Finally, at the end of the job, Greg conducted a final walk-through of the entire project to address any problems or complaints. There were none. Everyone we dealt with at Arcus was friendly, punctual, and competent. Their workmanship was outstanding. We thank Greg, David, Holly, and the entire Arcus team for a job well done.

Charles Cooke

a year ago

Came out looked at my house for tree damage to the roof filed claim with insurance was approved and put new roof on my house and didn’t change the broke rafters that was supposed to be fixed only replaced part of the plywood left old plywood with holes in it and used shingles for the roof cap. Came back out to fix it and had to remove the roof again fix what I sent them pictures of before they sent qoate to insurance company got message from arcus the other day saying they were going to send in charge order for the rafter repair that they have already been paid for. Got another call from insurance company saying they didn’t put the new roof vents in on price and it’s $826 for 4 $25 turtle back vints. Very bad make sure you have someone who knows construction to check there work. I argued with them about hiding the broke rafters and putting the roof on and trying to hide the stuff that they were supposed to fix there answer was we didn’t put that in the estimate after I sent them the pictures of the broke rafters the holes in the roof. When they finally fixed the rafters they cut through the ceiling upstairs in the bedroom messing up the sprained textured ceiling thanks for that. Be careful with these people

Robert Ballard

a year ago

Awesome great job. Great communication. 👍

Mark Novak

a year ago

Arcus was excellent. Project was executed entirely on schedule over 3 weeks. Project Manager Greg James was super. The work that was done turned out great. Highly recommend them!

Morrison Boys Morrison

a year ago

We worked with Greg and his team they were awesome! Very professional and responsive. Greg was very knowledgeable and made us feel at ease.

Linda Olive King

a year ago

I had really bad flood. They had to install all new tile Bath R. Remove commode. All new padding and Carpet In my bed room down stairs and Entrance Hall downstairs Painted walls and Bathroom several.Hadwondeful carpet people install great guys. super man installed tile and painting sweet man installed commode. It was a pretty big job and took a long time..The Packers great!! So 😊 Happy all work completed!!

Nellie Hayes

a year ago

Storm damage restoration.Roof, deck, walls, painting. Very professional. Pleasant to work with. This team works very well together and before they were even finished we found ourselves missing everyone we had been working with. One thing for sure they did exactly what they said they were going to do. I would recommend to anyone who needs this type of help. Thanks Arcus. For everything.

Tammy Thurman

a year ago

A giant tree fell on my house and I was at a loss as to how to start the process from tree removal to finish when my insurance company suggested Argus. I contacted them and they had a company out immediately to get the tree removed and my roof covered with a tarp. The tarp came loose due to high winds while everything was in process and they came out late at night to fasten it back down! They handled every step of the process from contents removal, repairing my roof , water damage , mold cleanup , painting , rebuilding my deck, ceiling repair ,repairing and refinishing my wood floors all the way until my contents were brought back. Argus has very kind and professional people! Holly (in scheduling) was amazing and always a pleasure to speak with ,she along with Greg kept me updated on each step of the process along the way. Very thankful Greg put up with any changes I made and was very patient,helpful and informative. Would definitely use them again!