Cardinal Restoration in Charlotte, North Carolina 28211

Cardinal Restoration

1112 McAlway Rd, Charlotte, NC 28211

4.9 (39 reviews)

Overview:
Cardinal Restoration is a water damage restoration service located in Charlotte, NC. They specialize in handling water damage situations, mold remediation, and construction repairs with a focus on high-quality service and customer satisfaction.

Services Provided:
– Water damage restoration
– Mold remediation
– Crawlspace cleaning
– Dehumidifier installation
– Construction and building restoration
– Insurance claim assistance

Hours of Operation:
Monday to Friday 9 AM to 6 PM

Contact Information:
Phone: (704) 628-4052
Website: https://www.cardinalrestorationnc.com/

Customer Reviews and Sentiment:
Cardinal Restoration has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 39 reviews.

Positive feedback highlights the company’s professionalism, responsiveness, thoroughness, and quality of work. Customers frequently mention the team’s ability to manage difficult situations, clean-up after themselves, and provide excellent communication.

Examples of positive reviews include:
“I cannot speak highly enough about Reuben, Chris, and their teams at Cardinal Restoration.” – Erin Chantry
“Every step of the way Rueben was very informative and reassuring of the process.” – Morgan Herrington
“Great communication, prompt and knowledgeable.” – Martha Alspaugh

However, one complaint stood out regarding a lack of follow-up and miscommunication, indicating that the company may sometimes over-promise and under-deliver.

Review Summary:
Positive Sentiments: Professionalism, responsiveness, thoroughness, quality work, excellent communication, and efficient clean-up.
Negative Sentiments: Issues with communication and unmet expectations regarding estimates.

Additional Ratings:
BirdEye: 4.9 stars based on 39 reviews, showcasing consistent customer satisfaction.
Total Lead Smart Rating: 8.3

Conclusion:
Cardinal Restoration presents itself as a reliable choice for water damage restoration and related services in Charlotte, NC, known for its professionalism and quality of work. While many customers laud their excellent service, potential clients should consider the noted complaints regarding communication before proceeding.

Member Since August 2024

Listing Id 214778

Contact Info

1112 McAlway Rd, Charlotte, NC 28211
(704) 628-4052
Lead Smart Rating :
8.3/10.0

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Listing location

1112 McAlway Rd, Charlotte, NC 28211

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Reviews

Erin Chantry

2 weeks ago

I cannot speak highly enough about Reuben, Chris, and their teams at Cardinal Restoration. We had unexpected shower damage, and they managed the entire process perfectly from investigation, demo, to reconstruction. They got my insurance adjuster everything he needed asap, including a conversation explaining the situation, managed a difficult situation with rental tenants, and even provided moral support when I needed it. They did the whole thing shy of a month, during a time when everyone is so busy. I am very grateful to them for this experience. This is a team you want on your side.

Morgan Herrington

2 months ago

Without a doubt 5 stars, I’d give 10 stars if I could. Cleaned up our crawlspace, small particle cleaning on the interior of our home, installation of dehumidifiers in the crawlspace. Every step of the way Rueben was very informative and reassuring of the process. We trusted him to the fullest extent and he delivered above our expectation! His team was very professional and educated. We will always recommend Rueben to anyone who asks!!

wytewarrior (Tiedye)

2 months ago

Great place to work. Very professional and knowledgeable about building flooding, mold, and construction repairs. Would recommend for any type of construction and/or building restoration. Still a good place to work. Prices are reslasonable. Still the same still great.

Stephanie

2 months ago

Our experience with Chris and Rueben at Cardinal Restoration was very positive. They were very responsive and pleasant to work with. The team did great work and they were clean and efficient. Hard workers and cleaned up after themselves each day.

Martha Alspaugh

2 months ago

Reuben and the entire team were amazing. Great communication, prompt and knowledgeable. I would highly recommend,

Anndel Powers

3 months ago

The guys at Cardinal Restoration are wonderful! They helped us with mold remediation and dealt with the issue promptly and thoroughly and walked us through all the steps before, during and after. We are very thankful for them!

Alison M.

3 months ago

Over-promised and under-delivered. Poor communication. No follow-up despite multiple attempts. Never delivered the estimate promised for the large scale project and charged me more than quoted for the minimal work they did do. Would not recommend.

Steve Warren

4 months ago

Chris always does a great job.

tim bridle

4 months ago

Chris was great to work with!

J S Hall

4 months ago

Great job! Cardinal and all their subcontractors were professional, courteous, and real craftsman. I am so pleased that they did the work. Thanks two. Chris, Reuben, Arnold, Alex, Frank, Jorge, Greg, Alan, Scott, Phillip, and Edward, and all their crews! Very highly recommend.