Big Guys Restoration in Cedar Park, Texas 78613

Big Guys Restoration

2000 Windy Terrace #6A, Cedar Park, TX 78613

4.9 (70 reviews)

Overview:
Big Guys Restoration is a water damage restoration service located in Cedar Park, TX. The company specializes in providing emergency services related to water damage, as well as flooring solutions and carpet cleaning services. With a strong reputation for professionalism and attention to detail, they cater to both residential and commercial clients.

Services Provided:
– Water damage restoration
– Flooring installation and repair
– Carpet cleaning
– Attic insulation
– Insurance claim assistance

Hours of Operation:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (800) 617-0648
Website: [www.bigguysrestoration.com](https://bigguysrestoration.com/)

Customer Reviews and Sentiment:
Big Guys Restoration has garnered an impressive overall rating of 4.9 stars based on 70 reviews across multiple platforms.

Positive feedback emphasizes the company’s professionalism, quality of work, responsiveness, and honest pricing. Customers frequently commend the team’s dedication and attention to detail, often mentioning specific employees who went above and beyond.

Examples of positive reviews include:
“Hiring Big Guy Restoration to insulate my attic was definitely a good call.” – Robb McKenzie
“A very professional team throughout the process, they were super involved from start to finish.” – A De Leon
“Will definitely keep calling Steam Doc for my future cleanings.” – Mar G

However, there is a notable complaint regarding an unsatisfactory experience from a customer who reported issues with service, though they acknowledged the team’s dedication to completion.

Negative Sentiment:
“I didn’t have the best experience with Big Guys Restoration & Flooring, Barry’s dedication to the project was outstanding.” – Jeremy Jackson

Review Summary:
Positive Sentiments: Professional service, quality workmanship, responsive, detailed attention, and helpful staff.
Negative Sentiments: Mixed experiences regarding service quality, with some reports of less satisfactory results.

Additional Ratings:
Google Reviews: 4.9 stars based on 70 reviews.
BirdEye: 4.9 stars reflecting consistent customer satisfaction.
Total Lead Smart Rating: 9.2/10

Conclusion:
Big Guys Restoration stands out as a highly-rated choice for water damage restoration and related services in Cedar Park, TX. Their commitment to professionalism and quality, along with a strong track record of positive customer experiences, positions them as a reliable option for clients facing water damage and flooring needs.

Member Since August 2024

Listing Id 214594

Contact Info

2000 Windy Terrace #6A, Cedar Park, TX 78613
(800) 617-0648
Lead Smart Rating :
9.2/10.0

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Listing location

2000 Windy Terrace #6A, Cedar Park, TX 78613

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Reviews

Robb McKenzie

a month ago

Hiring Big Guy Restoration to insulate my attic was definitely a good call. Their price was very reasonable and competitive. Wade was very courteous, professional and hardworking, even after two days crawling around a hot attic. When the job was done he even swept up the floor. I have no issues recommending them.

amie arfman

2 months ago

Big Guys Restoration were exactly the type of company I was looking for. They were honest with their inspections, work, and pricing. The build back cost was more than I expected and went with another company. That was a personal preference, nothing against BGR. You get what you pay for…so I’m sure they would’ve done a great job on the build back. Thank you Big Guys Restoration!!!!

Paul Chapin

3 months ago

Very helpful and great work. Appreciate y’all very much!

Lora Decker

4 months ago

Amazing service. Very professional and paid attention to details

Nicholas Peters

6 months ago

Amazing company, they do great work!

Jeremy Jackson

6 months ago

Even though I didn’t have the best experience with Big Guys Restoration & Flooring, Barry’s dedication to the project was outstanding. He did everything in his power to ensure the job would be completed on time. I appreciate his hard work and efforts.

A De Leon

9 months ago

Big Guys Restoration helped save our home! A very professional team throughout the process, they were super involved from start to finish & even helped us get the Insurance claim out to the adjuster. Thank you BGR!

Mar G

9 months ago

Huge thank you to Big Guys Restoration & Flooring/Steam Doc for doing such a great job on my carpets today. Brandon O. was on time and worked VERY hard to make sure my carpets (with pet stains) were clean by the time he left. I have had my carpets cleaned by various other companies over the the years – will definitely keep calling Steam Doc for my future cleanings. There was absolutely NO upselling, hidden charges, etc. and Brandon worked longer and harder than anyone else. Highly recommend Brandon and this company!!

Mikki Oconnor

11 months ago

Big Guys Restoration saved the day!! They were very professional and knowledgeable. Helped us with our emergency and was very responsive. Glad to know who we can count on if this ever happens again!

The “Ainsley” Lindseys

a year ago

Just all around happy with Big Guys. We had a very bad experience with another flooring company and BG came to look it all over and help us verify all was okay. So we stuck with them and got all pur floors done through them. Paula I great. The flooring crew (Rudy and them) were awesome. We are so happy with our floors and getting our house back to “normal”. We will absolutely call them if we ever need their services again.