Southeast Restoration

Ann Merriman

2 days ago

What a great experience! David R. And Diego were patient with all our questions, explained the whole process and treated our things with care as they moved them out of the flooded room. Would definitely recommend these guys!

Harry Hammond

a week ago

What a great experience we recently had with Southeast Restoration! A water leak led to big problems in our kitchen and basement. As soon as the estimator arrived, I quickly realized our problem was going to be taken care of in a timely manner. When Jarred Kinder, our project manager, & his team showed up, a plan was made and the work began. Everything was done professionally & all of my concerns were addressed promptly. These guys were awesome. The finished work is good (better!) than before. It’s not often I go online in support of a company but Southeast Restoration earned & deserves recognition for a job well done!

Jung Hagan

a month ago

Matthew (supervisor) and his entire team were outstanding. All of them were punctual, thoughtful, very skilled and did their best to create as little intrusion into our daily lives as possible. We would gladly give them the highest possible rating on every aspect of their work over the last four months. Our home is now back to normal and we are very thankful to all of the Southeast Restoration team and give them our highest recommendation!

K S

a month ago

Very happy with the service we received. Starting with Jeff in mitigation. He worked long hours to get the job done and did a great job. Ian was great estimator and kept in contact with insurance appraiser and helped move things along. Jimmy our contractor was awesome. We had major water damage and repairs which was very stressful. He was extremely patient with us during the process and guided us through. He kept in communication with us every step of the way. He always kept his cool and rectified any issues that popped up. He was a calming presence and it felt like he was working for our best interest which was reassuring. He went above and beyond on numerous occasions.

Tia C

a month ago

In the words of Brittney Spears…Oops! They Did Again. Southeastern Restoration has “wowed” me again with our Dormitory bathroom repairs. Fast, Dependable and Professional.

stacey chambliss

a month ago

Southeast Restoration has worked at our home on two occasions to repair water damage. The team members are all professional. They communicate very well and work hard to keep you informed every step of the way. The work is outstanding!

Shawn and Christina Ousley

a month ago

Southeast Restoration provided excellent service to our family while we faced a disaster. Southeast Restoration is professional, timely, and competent. Ben with the mitigation team did an outstanding job getting the water out of the house and went above and beyond with dust protection putting up a dust barrier. Ian with the quote team did an amazing job holding the insurance company to a high standard in getting our home back to normal. Dimitri with the project management team executed the job quickly and professionally holding the contractors accountable to high quality work. Overall we are pleased with the results and great customer service.

Charlotte Murphy

a month ago

Southeastern is a jewel of a find. The main floor of my home flooded and all my flooring and baseboards had to be replaced. Southeastern made it easy to get an estimate. The estimator, Dave, explained things well and advocated for me with the insurance company when a large item was missed in the estimate. Jarrad and Matt and the rest of the crew did a fantastic job reconstructing my home. The work is literally flawless. I am so pleased and I would recommend them to anyone! And one additional point. They all were kind and just great people. Thank you!

Myron Cantrell

a month ago

Enjoyed the relationship we built with Jarrad, Matt and Southeast Restoration.

Abecedarian Stitcher

a month ago

Southeast Restoration was highly recommended to me by a couple of co-workers. I was ecstatic to find out they were also a preferred vendor of my insurance company, USAA. I read the reviews online, including the bad reviews and decided to trust my gut and my co-workers whom I trust. I’m so glad I did. I can’t believe the bad reviews are for the same company because my experience has as been absolutely wonderful and stress free. My water heater broke and caused water damage in the laundry room and kitchen. Southeast Restoration handled the Water Mitigation portion of my insurance claim for the damage done to my home. I can’t say enough good things about this company. They are a cut FAR ABOVE the rest. I literally did not have to do anything except file the claim with the insurance company. THAT’S IT. Everything that followed was handled by Southeast Restoration and USAA making a STRESS FREE scenario for a situation that I expected to be very stressful. EVERYONE is so very professional – from the mitigation coordinator to the mitigation project manager and everyone in-between. They show up at the job-site on time. If they are running a little behind, they will call. There is CONSTANT COMMUNICATION between you, the mitigation coordinator, the mitigation team handling the drying out process and the mitigation project manager. With Southeast Restoration, the left hand knows what the right hand is doing! They don’t try to fast talk you or throw a bunch a business lingo that you don’t understand – to confuse you. They explain things very clearly to ensure you understand EVERY step of the process. It can be overwhelming when your home is damaged. The last thing you need is to deal with a shady or predatory company. YOU CAN TRUST SOUTHEAST RESTORATION. And that statement is coming from someone who has serious trust issues with these types of companies. From the moment that I called Southeast Restoration they never missed a step. They know and understand what REAL PROFESSIONAL customer service looks like. After one week, I was telling everyone and anyone who would listen about how wonderful this experience had been. They even put back my washer and dryer after the water mitigation step was completed so I could get some laundry done before repairs began. I work from home most days of the week and they worked around my conference calls – being quiet when I needed it most or just worked around my schedule. EVERYDAY, they called to make sure the time they planned to come out to the job-site worked around MY SCHEDULE. AMAZING! During the drying out process, it was discovered that asbestos was under my kitchen flooring. Southeast Restoration coordinated with the Environmental company to remove the asbestos and then they came out after the work was done to complete the drying out process. EVERYTHING was coordinated and seamless. Southeast Restoration worked efficiently and was thorough from start to finish. If you are looking for a company who will follow through with EVERYTHING they tell you they will do, Southeast Restoration is that company! EVERY DAY, I either got a call or visit from them to work on the project or communicate the next step. NOT ONCE did they backed off from the high service they gave from the start. Most companies will make every promise in the book to get you to sign on the dotted line – but after you sign, that’s when your troubles begin. If you have elderly parents that need work done on their home, or if you are single and worry about being take advantage of by shady or predatory companies, or if you just want a company who will treat your home with the same care they would their own…then Southeast Restoration is the company you should reach out. I wouldn’t trust anyone else nor would I recommend anyone else. THEY ARE WELL WORTH EVERY PENNEY. I HIGHLY RECOMMEND SOUTHEAST RESTORATION. If I could, I would give them 10 stars!