Overview:
Idaho Disaster Solutions is a water damage restoration service located in Caldwell, ID. They specialize in quick response and effective remediation for water and mold issues, often advocating for customers in complicated situations involving insurance and city work.
Services Provided:
– Water damage restoration
– Mold remediation
– Ductwork evaluation and replacement
– Coordination with insurance adjusters
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (208) 960-9007
Website: http://www.idahodisastersolutions.com/
Customer Reviews and Sentiment:
Idaho Disaster Solutions has a mixed rating of 3.5 stars based on 4 reviews.
Positive feedback emphasizes the company’s quick response, professionalism, and thorough work, particularly in urgent situations like flooding.
Examples of positive reviews include:
“Idaho Disaster Solutions did such a wonderful job… They were responsive and told us what to do to keep things from getting worse.” – Sara Maughan
“Everyone… did excellent work. All were respectful and considerate.” – Patty McGrath
Negative feedback highlights communication issues and delays in service, which contributed to customer dissatisfaction.
Examples of negative reviews include:
“We were supposed to receive an email with a remediation process… This was a waste of time.” – Christine Shaver
“They never showed up, quite frustrating.” – Nate
Review Summary:
Positive Sentiments: Quick response, professional attitude, thorough work, effective communication with clients and insurance.
Negative Sentiments: Communication breakdowns and failures to follow through on scheduled appointments.
Additional Ratings:
Total Lead Smart Rating: 5.5/10
Conclusion:
Idaho Disaster Solutions offers a prompt and professional approach to water damage restoration in Caldwell, ID. While many customers appreciate their attentiveness and quality of work, potential clients should be cautious due to some negative reviews regarding communication and missed appointments.
Member Since August 2024
Listing Id 214343