SERVPRO of Billings

Kathryn Morehouse

3 weeks ago

This is a way overdue review, but I wanted to share it still. In Jan 2024, there were extreme temps here in Billings and we had a pipe burst in our basement. The ServPro Team, led by Joel was so responsive and helpful through every step. Everyone who came to help was kind and professional and helped make a stressful situation less so! Our sincere thanks to Joel, Aaron, Emily, Rory, Sarah and Skyler for all your help!

Jared Kehler

a month ago

Jim and Emily were great to work with.

Cindy Pavey

a month ago

They showed up quickly even though they were called on a Saturday evening. They were very friendly, helpful, and quick but thorough. Everyone we dealt with over the course of the weeks while trying to get the hot water tank replaced and dealing with the insurance company was great. We dealt most often with Skylar and he was absolutely awesome.

Pam Tucker

a month ago

A huge shout out to the amazing crew from Servpro!! They helped us through a water disaster in our home which affected several rooms. Thank you Skylar, Aldo, Antonio, Emily & Joel. You made a hard situation a bit easier! I appreciated your hard work and how much you cared to make things right in our home. I definitely would recommend these wonderful workers and this business!

Amy Meier

a month ago

I have had to use this company 3 times over 4 1/2 years and I have to say this company is a 10 or of 10! And that is rare in this day and age. They hit every mark of professionalism, customer service and efficiency. I have been so impressed, every time. I also want to point out, I have worked multiple crew and every one of them have been wonderful! Last week, with short notice, I need a carpet cleaning and all the companies were booked. Joel knew my address from past work and even though this is not how their company usually works, he made an exception to help me out. Today, Jane and Sarah showed up after a very busy weekend of emergencies that their company does specialize in and did a wonderful job. My carpet looks brand new and they were done so quick! I can’t say enough about this awesome company. I would and have recommended them to many friends and family. Thank you ServPro! Keep up the good work and good hiring. Amy

Tim Hedin

a month ago

As my crawl space begins to fill up and it was obvious my sump pump was not going to keep up, I called Servpro. I’m sure they were busy with others due to the rain. Kyla got a sump pump delivered fast, matter in fact just in time to avoid major damages. She called and will have fans delivered in the morning. Kyla and Servpro saved the day and my furnace. 5 stars for incredible service.

Doug Graves

2 months ago

On April 30, we found the source of the odor permeating our home. Monday morning we called ServPro of Billings and within 2 hours of our call Jim and another associate arrived to assess the damage. That afternoon a team was sent to our home and they went to work. They were prompt, courteous and efficient. After their work was done and the plumbing repaired, Jim and Amy returned to make sure the work was done to the standards of ServPro. They sent another team to immediately correct (an honest) mistake. ServPro also worked hard to get our claim covered by insurance. I can’t say enough good about how professional , courteous and above all timely in addressing our situation! I would rate them a 10 if possible but they only allow 5 stars . We highly recommend ServPRo!!

Michelle Nichols

4 months ago

Jimmy and Rory did an amazing job, super quick and walked me through everything. Definitely going to recommend ServPro to friends.

Ken Hamblen

4 months ago

Jim and his crew are top notch! They do exactly what they say they are going to do and they listen to the home owners concern. Very professional company and would highly recommend. Ken H

Dianna Yerger

5 months ago

The Servpro staff have been amazing to work with! They took care of our water damage promptly and in a professional manner. The best part was they actually did what they said they were going to do which has become a rarity in today’s world. A special thank you to Emily, Sarah, Amy, and Aldo for their hard work and attention to detail!! I certainly called the right company and would highly recommend them to anyone. Thank you again for helping us make the best of a bad situation.