ServiceMaster Recovery Specialists – Water-Fire-Mold Damage

Overview:
ServiceMaster Recovery Specialists is a premier water damage restoration service located in Bend, OR. They specialize in providing quick and effective solutions for water, fire, and mold damage, ensuring customer satisfaction through professional service and timely responses.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Mold remediation
– Emergency response services
– Customer support

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (541) 388-5000
Website: http://www.svmcleaningspecialists.com/

Customer Reviews and Sentiment:
ServiceMaster Recovery Specialists has received excellent feedback with an overall rating of 4.8 stars based on 50 reviews.

Positive sentiments in the reviews emphasize timely response, professionalism, and effective communication. Customers have frequently praised the quality of service and the friendliness of the crew.

Examples of positive reviews include:
“Very pleased with the service… very professional.” – Carolyn Fleming
“Fast and friendly team… they fixed everything by sunrise!” – J
“I would recommend ServiceMaster to anyone.” – Linda Graham

However, there was a notable negative review regarding customer communication and billing estimates:
“I would never trust their quotes underestimate by 100% without updating us along the way.” – Cassidy Thompson

Review Summary:
Positive Sentiments: Timely response, professional behavior, excellent customer service, effective communication, friendliness of staff.
Negative Sentiments: Issues with billing estimates and customer communication.

Additional Ratings:
BirdEye: 4.8 stars based on 50 reviews, reflecting high customer satisfaction.
Total Lead Smart Rating: 8.7/10

Conclusion:
ServiceMaster Recovery Specialists is highly regarded for their prompt and professional water damage restoration services in Bend, OR. While they have received overwhelmingly positive feedback from the majority of their customers, potential clients should consider the highlighted concerns regarding communication and estimates before making a decision.