Jenkins Restorations

Overview:
Jenkins Restorations is a water damage restoration service located in Arlington, TX. The company specializes in responding to and mitigating the impacts of water damage, including flood-related emergencies, and repairs. With a commitment to high-quality service, Jenkins Restorations serves a growing customer base in the area.

Services Provided:
– Water damage mitigation
– Roof repairs
– Insurance claim assistance
– Emergency response

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (682) 219-0320
Website: https://jenkinsrestorations.com/dallas-texas/?utm_source=Google+my+Business&utm_medium=Organic+Search&utm_campaign=GMB+Dallas

Customer Reviews and Sentiment:
Jenkins Restorations has received a mix of positive and negative feedback across several platforms:

Google Reviews: 4.7 stars based on 157 reviews.

Positive feedback often highlights the professionalism, prompt service, and quality of work provided by the staff. Customers frequently express appreciation for the responsiveness and thoroughness during emergency situations.

Examples of positive reviews include:
“Quenton Kennedy and Riley did a fantastic job and were both very professional!” – Joseph Nolte
“Jenkins responded quickly and identified where roof leak was coming from, repaired it, and reported it to our insurance company.” – Carolyn McClung
“Quenton and the team that worked with him were amazing. They were polite, knowledgeable and very helpful.” – Bethany Tunison

On the other hand, some customers noted issues with customer service and unresolved warranty problems, leading to dissatisfaction.

Examples of negative reviews include:
“Pretty wild how they treat people. Would never consider hiring them.” – Kyle Greiwe
“Now, when we have a small problem that needs to be fixed and is still under warranty, they are allowing the people they contracted to do the work to get away with not making it right.” – Liz Mogilnicki

Review Summary:
Positive Sentiments: Professionalism, prompt service, high-quality work, efficient emergency response.
Negative Sentiments: Customer service issues, warranty fulfillment complaints, and unresolved past engagements.

Additional Ratings:
BirdEye: 4.7 stars based on 157 reviews, consistent with positive experiences but also noting some service issues.
Total Lead Smart Rating: 7.5

Conclusion:
Jenkins Restorations seems to be a reliable option for water damage restoration services in Arlington, TX, with many customers praising their professionalism and responsiveness. However, potential clients should be cautious, as there are notable complaints regarding customer service and warranty issues that might influence their experience.