Professional Restoration Services
Available
2003 Schieffelin Rd, Apex, NC 27502
Overview:
Professional Restoration Services is a water damage restoration company located in Apex, NC. They specialize in providing prompt and efficient services in response to water damage incidents, helping customers navigate through the chaos with professionalism and care.
Services Provided:
– Water damage restoration
– Mold remediation
– Insurance handling
– Emergency response
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (919) 694-6897
Website: https://www.prshelp.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Customer Reviews and Sentiment:
Professional Restoration Services has an impressive average rating of 4.9 stars based on 225 reviews.
Positive feedback consistently emphasizes the company’s responsiveness, professionalism, and effective communication. Customers highlight how the team alleviated their stress during emergencies and provided thorough updates throughout the process.
Examples of positive reviews include:
“Highly recommend! The speed of service and excellent communication was incredible.” – Jana Hilsenroth
“They were very professional, courteous, and informative.” – Byron Glaspy
“Great service and they take great care of their customers.” – Jason Clark
The negative feedback mentioned involves dissatisfaction concerning the company’s refusal to take on some jobs without the drying out process being completed first, leading to disappointment from some potential clients.
Negative feedback example:
“So disappointed. They refused service because they didn’t do the drying out process.” – Amanda Hine
Review Summary:
Positive Sentiments: High responsiveness, professionalism, thorough communication, and capability in handling emergencies.
Negative Sentiments: Limitations on service scope depending on initial damage assessments, leading to potential customer dissatisfaction.
Additional Ratings:
BirdEye: 4.9 stars based on 225 reviews, reflecting high positive sentiment from the majority of customers without significant issues.
Total Lead Smart Rating: 9.5/10
Conclusion:
Professional Restoration Services stands out as a top-notch choice for water damage restoration in Apex, NC, with a strong reputation for responsiveness, professionalism, and effective communication. However, potential customers should be aware of the service limitations noted in some reviews, particularly concerning their approach to projects involving preliminary drying processes.
Member Since August 2024
Listing Id 212493
