Dry Out Systems | Anchorage in Anchorage, Alaska 99503

Dry Out Systems | Anchorage

521 W 41st Ave, Anchorage, AK 99503

3.6 (47 reviews)

Overview:
Dry Out Systems is a water damage restoration service located in Anchorage, AK. The company specializes in providing emergency water damage mitigation and restoration services, catering to those dealing with water leaks, flooding, and related issues.

Services Provided:
Water damage restoration, emergency water extraction, leak detection, insurance claim assistance.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (907) 332-0335
Website: http://dryoutak.com/

Customer Reviews and Sentiment:
Dry Out Systems has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 47 reviews.

Positive feedback highlights the company’s prompt service and professionalism in handling water damage issues. Customers have appreciated their courteous staff and effective work.

Examples of positive reviews include:
“During a walk around inspection… They were polite and professional. I will gladly use them again.” – Belisha Smith
“Excellent service and very professional!” – Krista Scott

The negative reviews focus on customer service issues, with several customers expressing frustration over unresponsiveness and perceived lack of concern for emergencies.

Examples of negative reviews include:
“I have water leaking into my house… Go with another company that will treat you as a valued customer.” – Patrick Flores-Muller
“The person who picked up sounded deeply annoyed… I’m going to try someone else.” – Valarie Clark

Review Summary:
Positive Sentiments: Prompt service, professionalism, effective work, courteous staff.
Negative Sentiments: Issues with customer service, including unresponsiveness and negative interactions.

Additional Ratings:
BirdEye: 3.6 stars based on 47 reviews, reflecting similar sentiments among customers regarding service quality and responsiveness.

Total Lead Smart Rating: 4.5/10

Conclusion:
Dry Out Systems presents a viable option for water damage restoration in Anchorage, AK, known for its promptness and professionalism. However, prospective customers should be cautious about the recurring issues related to customer service and unresponsiveness as reflected in several reviews.

Member Since August 2024

Listing Id 212431

Contact Info

521 W 41st Ave, Anchorage, AK 99503
(907) 332-0335
Lead Smart Rating :
4.5/10.0

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521 W 41st Ave, Anchorage, AK 99503

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Reviews

Tomek Grabarczyk

3 months ago

good level, though hate the gravity switch

Patrick Flores-Muller

5 months ago

I have water leaking into my house and I was told they were too busy to book any more jobs. They and their commercials are a bunch of lies. Go with another company that will treat you as a valued customer.

Konrad Friedl

5 months ago

Nice I got all the coins but the start is a bit hard

Brian L

6 months ago

Called because I had a pipe burst in my laundry room. They were short on the phone. Wouldn’t come out also seems negative about insurance company. Not impressed will not call again.

Kenny Malay

8 months ago

Your van driver (#03) ran me nearly into the ditch weaving through northbound traffic at close to 100mph tonight. Not safe or professional.

Belisha Smith

9 months ago

During an walk around inspection of my home, I discovered a water leak on the furnace. Leaving water on the floor’s in the furnace room and crawlspace. I gave Dry Out Systems a call, explained the problem. They excepted my home insurance. Came right out and got to work. They were polite and professional. I will gladly use them again.

J Tyon

a year ago

They didn’t call back

Brian Kmetz

a year ago

Instead of speaking with the company directly, I got an answering service, and the woman who was unwilling to help just hung up on me, rather than take my information to pass on to the company for them to call

Valarie Clark

a year ago

Called, the person who picked up sounded deeply annoyed (it’s a Saturday, sorry my crawlspace flooded on a weekend) and after I said, “My crawlspace is flooded and I’m wondering if you can come out and clean it up,” she hung up on me. I’m already stressed out about the water, so I wasn’t really up to calling back and finding out if it was intentional or experience getting hung up on again, so I’m going to try someone else.

Krista Scott

2 years ago

Excellent service and very professional! Hopefully I won’t have to use their service for future emergencies, but if those do arise I will have no reservations about giving them a call.