SERVPRO of Albany and Americus

Overview:
SERVPRO of Albany and Americus is a water damage restoration service located in Albany, GA. The company specializes in various restoration services, including mold remediation and fire damage cleanup.

Services Provided:
– Water damage restoration
– Mold remediation
– Fire damage cleanup
– Professional cleaning services

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (229) 800-5275
Website: https://www.servpro.com/locations/ga/servpro-of-albany-and-americus?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Albany and Americus has a high customer satisfaction rating, with an impressive average of 4.8 stars based on 214 reviews.

Positive feedback consistently highlights the professionalism, promptness, and thoroughness of the staff.

Examples of positive reviews include:
“Barry was awesome. He knew what he was doing….very professional!!!” – Amy Deriso
“Barry and Stan provided excellent service while remediating a mold issue.” – Nelson Burnett
“Melinda King and her crew… did an excellent job cleaning the apartment.” – Selman Place

However, there is a notable negative review that raises concerns:
“I would give 0 stars if it was an option. Do NOT trust this location with your personal belongings.” – Kiera Ann

Review Summary:
Positive Sentiments: Professional service, efficient response, thorough cleaning, and excellent communication.
Negative Sentiments: Trust issues with handling personal belongings raised in one review.

Additional Ratings:
BirdEye: 4.8 stars based on 214 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. BBB rating not applicable due to the lack of complaints.

Total Lead Smart Rating: 8.9

Conclusion:
SERVPRO of Albany and Americus is highly regarded for its professional water damage restoration services in Albany, GA. While the majority of customer experiences are positive, potential clients should be aware of the mixed sentiments, especially regarding trust with personal belongings, before making a decision.