Insectech in Ypsilanti, Michigan 48198

Insectech

10 Emerick St, Ypsilanti, MI 48198

4.4 (14 reviews)

Overview:
Insectech is a reputable pest control service located in Ypsilanti, MI. They specialize in treating a variety of pest issues, demonstrating notable expertise in handling specific infestations such as carpenter bees and yellow jackets.

Services Provided:
– Pest control services
– Carpenter bee treatment
– Yellow jacket removal
– Inspections
– Guaranteed pest treatments

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (734) 487-7024

Customer Reviews and Sentiment:
Insectech has received generally positive feedback across various platforms:
Google Reviews: 4.4 stars based on 14 reviews.

Positive feedback frequently highlights the company’s thoroughness, professionalism, and exceptional customer service.

Examples of positive reviews include:
“Best pest control service in the area hands down!” – Kristin Aho
“Great service. Nathan was prompt and very knowledgeable.” – Eva Moore
“I called in about Carpenter bees and learned all about them.” – James Macgregor

Conversely, some negative sentiments are present:
“Not only do they never answer their phone… bugs are still around. STAY AWAY!” – John Jacob

Review Summary:
Positive Sentiments: Thorough and professional service, knowledgeable staff, effective treatment options, and good customer service.
Negative Sentiments: Issues with communication and unresponsive customer service.

Additional Ratings:
BirdEye: 4.4 stars based on 14 reviews, reflecting a similar trend of customer satisfaction with occasional issues.
Total Lead Smart Rating: 7.5/10. This rating is based on the overall positive customer experiences but tempered by the complaints regarding customer service and communication issues. The company is recognized for its effective pest treatment services but should work on improving its responsiveness to customer inquiries.

Conclusion:
Insectech stands out as a reliable pest control service in Ypsilanti, MI, known for their effective treatments and focus on customer satisfaction. However, potential customers should consider the mixed reviews, particularly regarding communication issues, before making a decision.

Member Since August 2024

Listing Id 211914

Contact Info

10 Emerick St, Ypsilanti, MI 48198
(734) 487-7024
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

10 Emerick St, Ypsilanti, MI 48198

Get Direction

Reviews

James Macgregor

2 years ago

Called in about Carpenter bees and learned all about them

Bob Kempf

3 years ago

Got everything I needed. Friendly staff.

Kevin Lawson

3 years ago

Bill always gets the job done!

Steve Wild

3 years ago

I had a yellow jacket nest in my block foundation directly beneath the back door of my house. After a couple of failed attempts on my part to eradicate the nest, I called Insectech. The guy they sent out put on his protective gear, got right in the face of the yellow jackets, applied a couple of different potions, and within about 10 minutes, the risk of being stung while entering or exiting my back door had been eliminated. No more yellow jackets!6

Greg Lang

4 years ago

Insectech has come out to our house a couple of times recently to deal with carpenter bees and wasps. They are very thorough and professional. Their work is guaranteed for a year.

Eva Moore

4 years ago

Great service. Nathan was prompt and very knowledgeable. So Thankful for his help.

John Jacob

5 years ago

One of the most unprofessional companies I have ever dealt with. Not only do they never answer their phone (which is “the owners”) but they don’t give you a clue what they are charging for and they have an ancient payment system. Also, bugs are still around. STAY AWAY!

David Johnson

5 years ago

Very helpful honest business. Man came out for a free inspection and determined that my carpenter ant problem was probably just a false swarm and that while he could treat, but it probably wasn’t necessary since they had mostly gone away since the time I called. If I have extermination needs in the future you bet I’ll be calling insectech.

Kristin Aho

5 years ago

Best pest control service in the area hands down! Insectech is genuinely interested in mitigating pest problems for a reasonable cost. They will continue to treat the same issue at no additional cost until the problem is eradicated. Insectech has successfully treated carpenter ants at two of our homes, and they will continue to be our go-to service provider. We are so thankful to have them in the community. And they also have great customer service as a bonus!

Trick Knee And DOODLE

5 years ago

Super great guy